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Wood Family Furniture

Wood Family Furniture

www.woodfamilyfurniture.com
What is your customer experience with Wood Family Furniture?

Wood Family Furniture Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

1.0 star rating based on 1 review. Consumers are mostly dissatisfied. Pros: furniture looks good on display. Cons: unreliability and poor warranty repairs reported.

Positive Feedback

Display pieces are visually appealing and match showroom expectations.

Negative Feedback / Risk Areas

  • Repeated issues with leather fading, tearing, and slumping recliner contribute to Wood Family Furniture customer complaints.
  • Warranty service described as ineffective and unreliable.
  • Customers warn about customer service responsiveness after purchase.

Key Takeaways for Future Customers

  • Read Wood Family Furniture reviews before buying and inspect materials in person.
  • Confirm warranty, refund policies, and repair process in writing.
  • Ask about return, billing, and post-sale customer service support.
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Theodis Icw
map-marker Crystal River, Florida

Disappointed

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Bought a couch and loveseat with a warranty.
  • - Warranty used about 2 years; repairs didn't fix leather; fading, tearing, and slumping.
Updated by user Jul 29, 2019

We expected the quality of the furniture to last longer than it did. We also expected replacement when we did have problems. When we did contact warranty, we didn't get satisfactory results.

Original review Jul 29, 2019

We purchased Couch and Love seat less than five years ago. we also purchased a warranty.

We used the warranty about 2 years in.

The came out to repair the leather,but not really fixed. Both couch and love seat have fading leather,tearing on the back, slumping in the recliner.We wont buy from Family Furniture again.

Theo and Linda Bob

1208 Osprey Ridge Dr.

Eustis, Fl32736

Loss:
$5000
Pros:
  • Furniture looks good on display
Cons:
  • Unreliability

Preferred solution: Let the company propose a solution

View full review

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