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Wonky Coffee

Wonky Coffee Reviews

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What is your customer experience with Wonky Coffee?

Wonky Coffee Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Wonky Coffee has a 2.9 star rating from 5 reviews and neutral overall sentiment. Reviewers praise the product quality but cite delivery of goods, subscription and billing problems, and hard-to-use website. Customers value customer service and discounts; price level is medium.

Key Takeaways for Future Customers

  • Product praised as good coffee and great product quality; check Wonky Coffee reviews for flavor notes.
  • Expect potential delays with delivery and auto-ship subscriptions; verify shipping and charges.
  • Contact customer service early for refunds or subscription changes.

Negative Feedback / Risk Areas

  • Frequent customer complaints about non delivery and missing parcels.
  • Billing and refund issues after cancelling subscriptions.
  • Website and account login problems hinder managing subscriptions.

Positive Feedback

Customers report great coffee, reasonable price, and appreciation for discounts and special offers.

View full overview ›

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Show reviews that mention
order subscription query advise box cancellation boxes checkout basket website
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Sue C Jvf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Uttoxeter, Staffordshire

Not at all happy I have cancelled my...

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Not at all happy I have cancelled my subscription but still been charged!! Please refund £24.99 a.s.a.p

User's recommendation: Watch out !!

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Katherine D Knm
map-marker Evesham, Worcestershire

Order not arrived

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My order should have been donated to my sister in York, but it has not arrived, and needless to say, I have paid for it. I called twice and am emailing again.

Loss:
$25
Pros:
  • Great product and good value
Cons:
  • Unable to redirect monthly pods as a gift

Preferred solution: Deliver product or service ordered

User's recommendation: Not to donate your order but cancel it!!!!

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Glynn C Mcj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancellation

Not happy. I was going to order a box of coffee, and the website decided I was having 4 boxes at £85.

No basket, no checkout, and certainly no confirmation. I hadn't even selected the one box.

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Anonymous
map-marker Mönchengladbach, North Rhine-Westphalia

Probleme mit meinem Abo

AI Highlights
  • - Login-Probleme beim Wonkey Coffee Portal.
  • - Abo: 100 Kapseln/Monat, trinke wenig.
  • - Keine Kundennummer per E-Mail erhalten, bitte Abo ändern oder kündigen.

Liebes Wonkey Coffee Team,

Ich habe bei ihnen ein Abo abgeschlossen und kann mich leider nicht mehr auf ihrer Website einloggen.

Ich habe ein Abo über 100 Kapseln im Monat abgeschlossen.

So viel Kaffee trinke ich allerdings gar nicht.

Leider habe ich auch keine E mail bekommen in der eine Kundennummer steht.

Können sie mir bitte helfen das Abo zu bearbeiten oder zu kündigen?

Vielen Dank vorab für ihre Hilfe .

Liebe Grüsse

Melanie Esser

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Resolved
Pauline R Gdc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: To stop unwanted coffee arriving

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Good coffee, but unable to stop continual deliveries of coffee arriving. The website is impenetrable to get what you want rather than pushing wonky coffee's own agenda.

Pros:
  • Good coffee
Cons:
  • Bad service cant work out website or get direct contact

Preferred solution: ability to stop unwanted deliveries

View full review
Jameah Uic

Query on last order

AI Highlights
  • - Charged shipping on my last subscription order; please explain why.
  • - I have another order due in August; please advise or I will cancel.

I have a subscription and you have charged me shipping on my last order why is this

I have another order due in august

Please advise why this is happening otherwise I will cancel my subscription

View full review
Resolved
Rosemary L Ugk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Non arrival of chocolate order

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Updated by user Jan 01, 2025

Company fixed the issue and I have been provided with apology. The goods arrived eventually and I had a good letter from wonky coffee

Original review Dec 02, 2024

No delivery or update. Very disappointing, but I am still hopeful. I don't wish to pay for chocolate not delivered.

Pros:
  • Great product and good calue
Cons:
  • No delivery of latest order

Preferred solution: Deliver product or service ordered

View full review
Rosemary L Ugk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Non delivery of chocolate

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AI Highlights
  • - Delivery was due 1–3 PM on Monday, November 25; no update since.
  • - The customer wants help locating the parcel for chocolate gift to a large family.

My order was due to arrive between 1 PM and 3 PM on Monday, November 25. At the last minute, I received an email saying it was not being delivered.

Since then, I have heard nothing. Where is my parcel? I really want to give the chocolate to my large family.

Can you please help? Thank you, Rosemary Langman.

Pros:
  • Waiting for chocolate
  • Great coffee
Cons:
  • Delivery

Preferred solution: Deliver product or service ordered

User's recommendation: Product great, delivery not so much( Evri)

View full review

Beverages Expert Talks

Coffee Subscriptions Are Not New

Coffee Subscriptions Are Not New

What are coffee subscriptions? Jim Fosina, the CEO of Amora Coffee, shares insights with coffee lovers on how coffee subscriptions work and the benefits of quality coffee and tea deliveries at your doors.

Jim Fosina
Jim Fosina

Jim Fosina is a Founder and CEO of Amora Coffee which offers a subscription-based delivery of quality coffee and tea.

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