karen p Bao

The wonder is how they stay in business

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Quoted price on windows for 1 side of my duplex. Once I signed the contract they came out to do a final measure before install. They said they made a mistake and installation would cost more. I complained so they lowered it and said to go ahead. While installing the windows they showed no regard for my tennants property. Left greasy handprints on the walls, windows were dirty, old caulk on floor, toilet paper holder in sink, personal items thrown about, dirt slk over the couch where laid a window, did not vacuum or cleanup after themselves. Complete abuse of my tennants property. I contacted the president to make him aware and that I did not want anything but just let him know. Without even waiting to see the pictures said that sometimes they embellish things!!!! I said what benefit would rhey get from that? He said he used the wrong word. I said no he didnt. I said I would never use them again and hung up. They just dont care
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Cons:
  • Dont care

Preferred solution: Let the company propose a solution

User's recommendation: they dont care

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