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Womenpop

Womenpop

womenpop.com
What is your customer experience with Womenpop?

Womenpop Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Womenpop has 1.0 star rating from 1 review; overall sentiment is negative with customers urging to buy elsewhere due to high prices and poor service.

Positive Feedback

Some customers noted a helpful representative on calls, but praise is limited amid widespread dissatisfaction.

Negative Feedback / Risk Areas

  • Customers cite messy returns and refused refunds, a common theme in Womenpop reviews.
  • Frequent wrong items shipped and requests to pay return shipping exacerbate Womenpop customer complaints.
  • Product quality described as cheap materials and items not matching photos.
  • Slow or confusing shipping routes and nonresponsive customer service create refund and billing disputes.

Key Takeaways for Future Customers

  • Expect potential quality issues and check photos versus descriptions carefully.
  • Be prepared to pay return shipping and chase refunds; document receipts if seeking reimbursement.
  • Consider alternatives if timely delivery and reliable customer service matter to you.
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Show reviews that mention
sub par par quality materials gentleman processyou sub par returns return quality
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Finlee Xvb

It was very hard to navigate the return processYou website is very, very disorganized. The gentleman I called was very helpful. Your cheep making us pay for returns. I’ll never use you again.

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AI Highlights
  • Messy return system.
  • Sub par quality; cheap materials.
  • You make US pay for returns.
  • Loyal customer says they’ll never use you again.

Messy return system. Sub par quality of your products.

Youve started using cheap materials. You make US pay for returns.

Ill never use you again. Ive been a loyal customer but your using sub par quality.

User's recommendation: Buy elsewhere. These are now a cheap brand.

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Anonymous
map-marker Tinley Park, Illinois

Horrible service.

They sent me the wrong item. The.

Refused to send me a return label or refund my money. They suggested I give the item to someone as a gift.

User's recommendation: Do not order from this company ever

View full review
1 comment
Guest

I wish I had seen this BEFORE placing my order with that scam of a company. My order was placed on October 13, 2022 and here it is November 8, 2022 and I still haven't received it! Had I known they were in China I certainly wouldn't have placed an order!

Anonymous
map-marker Chicago, Illinois

Not refunded shipping

AI Highlights
  • Ordered cardigan but got a coat that didn't match the picture.
  • Return shipping to PA was charged; refund promised but never received.

I ordered a cardigan from the website. When I received the order it looked nothing like the picture.

In fact it was a coat instead of the cardigan I ordered. They made me pay for shipping to send the item back to an address in PA. They told me they would reimburse me when I sent them the receipt. It has been months and I have never been reimbursed and they stopped responding to emails.

I am being penalized for a wrong item they sent me! Horrible company!

User's recommendation: Do not order from!

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Anonymous
map-marker Junction City, Arkansas

Where's my order.

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AI Highlights
  • Order shipped Indiana to Texas and back to Indiana; 3 shipped, 1 back-ordered.
  • Back-ordered item arrived Friday; three others still in Indiana.

This newgestics shipping is ridiculous. I live iin Louisiana.

My order came from Indiana and went to Texas. Then it went back to Indiana. I ordered 4 items I was told 3 were shipped right after my order was made. 1 was on back order.

Would you believe I received the back order Friday and my other 3 are still in Indiana. I ordered on the 4 th of Dec.

That is plenty of time before Christmas. Still holding out and hoping it will come before Christmas Ever use these people for delivery

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Melissa P Gig

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

HORRIBLE... STAY AWAY

AI Highlights
  • Romper shipped from Hong Kong; not as pictured, loose and thin.
  • Return address was US, not Hong Kong; 3 weeks later still no refund.

I ordered one romper from www.womenpop.com. They shipped the romper all the way from Hongkong and when I got it it was HORRIBLE.

It didn’t even match the picture and it was loose and the material was so thin and *** When I emailed them to return it they messaged me back asking me to keep it!! Excuse me no I’m not keeping something that looks like *** and your site says full refund... so then they proceed to give me an address to return it which is out of PA??? (That is in the United States not hongkong...) how is that POSSIBLE??

I paid sooo much in shipping and now because it was from hongkong but now I have to pay to return it to a US ADDRESS?? and it’s Been 3 weeks now and guess what?

STILL NO REFUND. I wish I could sue this company

View full review
Anonymous

Shipping from Hongkong asking to return product in USA

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AI Highlights
  • Shipped from Hong Kong; bought on womenpop.com.
  • Item doesn't match the picture; fabric isn't cotton.
  • Return to USA; $5-$6 HK shipping and $15 return fee.

I ordered one product from www.womenpop.com. They shipped the goods from Hongkong warehouse and when I told them that product completely don't match with the picture neither quality wise nor look and fit wise, their website only have mail id to write down when you want to return and now when I write to them they are asking me to return it to their USA office.

How is this justify? If goods coming from USA and asking return back somewhere in USA still ok.

U charged me for shipping from HONGKONG somewhat 5 to 6 dollar now for sending back the product I have to bear charge of 15 dollar. Its mentioned cardigan jacket and actual material is of not even cotton

Loss:
$1800
Cons:
  • Size
  • Return policy
  • Color

Preferred solution: Let the company propose a solution

View full review

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