Finlee Xvb
map-marker Monrovia, California

It was very hard to navigate the return processYou website is very, very disorganized. The gentleman I called was very helpful. Your cheep making us pay for returns. I’ll never use you again.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Messy return system. Sub par quality of your products. Youve started using cheap materials. You make US pay for returns. Ill never use you again. Ive been a loyal customer but your using sub par quality.
View full review

User's recommendation: Buy elsewhere. These are now a cheap brand.

map-marker Tinley Park, Illinois

Horrible service.

They sent me the wrong item. The. Refused to send me a return label or refund my money. They suggested I give the item to someone as a gift.
View full review

User's recommendation: Do not order from this company ever

1 comment

I wish I had seen this BEFORE placing my order with that scam of a company. My order was placed on October 13, 2022 and here it is November 8, 2022 and I still haven't received it! Had I known they were in China I certainly wouldn't have placed an order!

map-marker Chicago, Illinois

Not refunded shipping

I ordered a cardigan from the website. When I received the order it looked nothing like the picture. In fact it was a coat instead of the cardigan I ordered. They made me pay for shipping to send the item back to an address in PA. They told me they would reimburse me when I sent them the receipt. It has been months and I have never been reimbursed and they stopped responding to emails. I am being penalized for a wrong item they sent me! Horrible company!
View full review

User's recommendation: Do not order from!

map-marker Junction City, Arkansas

Where's my order.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
This newgestics shipping is ridiculous. I live iin Louisiana. My order came from Indiana and went to Texas. Then it went back to Indiana. I ordered 4 items I was told 3 were shipped right after my order was made. 1 was on back order. Would you believe I received the back order Friday and my other 3 are still in Indiana. I ordered on the 4 th of Dec. That is plenty of time before Christmas. Still holding out and hoping it will come before Christmas Ever use these people for delivery
View full review
Melissa P Gig

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer


I ordered one romper from They shipped the romper all the way from Hongkong and when I got it it was HORRIBLE. It didn’t even match the picture and it was loose and the material was so thin and *** When I emailed them to return it they messaged me back asking me to keep it!! Excuse me no I’m not keeping something that looks like *** and your site says full refund... so then they proceed to give me an address to return it which is out of PA??? (That is in the United States not hongkong...) how is that POSSIBLE?? I paid sooo much in shipping and now because it was from hongkong but now I have to pay to return it to a US ADDRESS?? and it’s Been 3 weeks now and guess what? STILL NO REFUND. I wish I could sue this company
View full review
Reason of review:
Bad quality

Shipping from Hongkong asking to return product in USA

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I ordered one product from They shipped the goods from Hongkong warehouse and when I told them that product completely don't match with the picture neither quality wise nor look and fit wise, their website only have mail id to write down when you want to return and now when I write to them they are asking me to return it to their USA office. How is this justify? If goods coming from USA and asking return back somewhere in USA still ok. U charged me for shipping from HONGKONG somewhat 5 to 6 dollar now for sending back the product I have to bear charge of 15 dollar. Its mentioned cardigan jacket and actual material is of not even cotton
View full review
  • Size
  • Quality
  • Color
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Let the company propose a solution

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article