Wmata
30
CLAIMED LOSSES
4
TOTAL REVIEWS
Erica S Trl
Baltimore, Maryland
Needed to move Balances off Non-Working Cards
I was advised that the balance on the card that does work, however, it did not go to plan because I dont have the balance from any of the 3 non-working cards on my active card as of 9:30 PM. I recall theres a delay in when its available however its a balance transfer and it should be an immediate availability.
Loss:
$30
Pros:
- Convenient and safe
Cons:
- Does not run 24 hours a day
Preferred solution: Balance Transfer
User's recommendation: See above comments
Ari P Uen
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Verified ReviewerUnacceptable behavior
Today 11/1, Z2 bus 7271 has a scheduled departure from SS at 740a; the driver pulls up at 739a and says she has to use the restroom. She returns at 755a, and I ask what time this bus is supposed to leave. She replies 740a, but there is no law saying I cant use the restroom. Was that the same reason you didnt show up yesterday at 740a? You should know people have a set time to report for duty, WMATA may not hold you accountable for tardiness my employer would. She says I was here, and I tell her Maam, please stop lying. Guess what she tells me? Tomorrow I am still going to use the bathroom for 15 mins.
Preferred solution: Staff training
User's recommendation: Expect the worst