Power line down

5.0
I pulled line down, called and team quickly showed up, professionally reattached line to home better than was before. Kind, courteous. I may add this was not emergency, I still had power. This was on a Saturday morning only two day after hurricane Ian. Thank you.

User's recommendation: Hope you have withlacoochee power!!!

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ID
#4037669 Review #4037669 is a subjective opinion of poster.
Location
Tampa, Florida
New Reviewer

EFT monthly deduction

1.0
Original review updated by user Oct 21, 2021
I am currently on budget bill and last month I opted to be on EFT. Well my bill falls on the 17th of every month, and now I find out that there saying that my eft bank information they were not able to process my payment, although my account info is stored in there website. So as a consequence of this they are going to remove me from the budget bill and charge me a late fee. What a scam!

User's recommendation: Be aware of that shady tactics!

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#2992275 Review #2992275 is a subjective opinion of poster.
Cons
  • Business practices
Loss
$25
Preferred solution
I would like to keep my budget bill plan and not be charge a late fee. they have my stored bank account ending in 7524 that I've been using for the last year.
New Reviewer

Unreasonable billing practices

1.1