New Reviewer

EFT monthly deduction

1.0
Original review updated by user Oct 21, 2021
I am currently on budget bill and last month I opted to be on EFT. Well my bill falls on the 17th of every month, and now I find out that there saying that my eft bank information they were not able to process my payment, although my account info is stored in there website. So as a consequence of this they are going to remove me from the budget bill and charge me a late fee. What a scam!

User's recommendation: Be aware of that shady tactics!

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ID
#2992275 Review #2992275 is a subjective opinion of poster.
Cons
  • Business practices
Loss
$25
Preferred solution
I would like to keep my budget bill plan and not be charge a late fee. they have my stored bank account ending in 7524 that I've been using for the last year.
New Reviewer

Unreasonable billing practices

1.1
Complaint Type: Billing or Collection Issues Description of Complaint: I'm Disabled and have a billing dispute that needs to be resolved I feel my rights have been Violated for the sum of approx $ 67.00 and being cut off when I paid $ 90.00 dollars just three weeks before on 10/1/19 I feel this is unfair billing practices for one I have mentioned that I only get paid once a month on 1 St of each month and explained to them I could only afford $ 90 for Oct 2019 they seemed to not want to hear that I consider it as unfair billing practices and feel I should not have to pay a reconnect fee of $ 40.00 how is it that does not acknowledge the Americans with Disabilities Act. It is a Federal law that all Businesses have to go by no exceptions to the rule this I feel is also an act of Disabilities Discrimination all I asked for was a reasonable accommodation of billing due to date change and the have failed so I feel it was a ploy to get more money than the actual bill no other Disabled person shall have to deal with a monopolized company as I will advocate for changes in the current unfair billing practices of such company I'm not trying to get out of a bill but I shouldn't have to fight these people each month and cause me serious health Issues I have heart conditions and Diabetes along with Depression
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ID
#1690172 Review #1690172 is a subjective opinion of poster.
Location
Port Richey, Florida
Service
Withlacoochee River Electric Electric Service

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