Wisteria
Wisteria Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Wisteria has a 1.0 star rating from 2 reviews with 100% unfavorable feedback; consumers cite a nice catalog but poor customer service and high prices.
Positive Feedback
Wisteria reviews note a nice catalog and appealing product selection.
Negative Feedback / Risk Areas
- Wisteria customer complaints focus on unresponsive support with no working phone and delayed emails.
- Charging without confirmations led to billing disputes and an AmEx hold.
- Website login failures and inability to cancel subscriptions caused major frustration.
- High price level and lack of trust compared with established retailers.
Key Takeaways for Future Customers
- Consider avoiding purchases until support and order confirmations improve.
- Use a credit card that allows disputes and monitor charges closely.
- Expect limited customer service responsiveness and verify alternatives before buying.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Wisteria has a 1.0 star rating from 2 reviews with 100% unfavorable feedback; consumers cite a nice catalog but poor customer service and high prices.
Positive Feedback
Wisteria reviews note a nice catalog and appealing product selection.
Negative Feedback / Risk Areas
- Wisteria customer complaints focus on unresponsive support with no working phone and delayed emails.
- Charging without confirmations led to billing disputes and an AmEx hold.
- Website login failures and inability to cancel subscriptions caused major frustration.
- High price level and lack of trust compared with established retailers.
Key Takeaways for Future Customers
- Consider avoiding purchases until support and order confirmations improve.
- Use a credit card that allows disputes and monitor charges closely.
- Expect limited customer service responsiveness and verify alternatives before buying.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
202421****
- - The O Company website is bogus and unresponsive to emails.
- - No phone number and no response after six emails; cancel my subscription and order.
Don't order from this company
O Company website is bogus. They do not respond to any emails nor do they have a telephone number to provide this so called 24/7 days a week customer support.
I've sent at least 6 emails since Friday and I have yet to hear from anyone st Wisteria. Request to cancel my subscription AND order.
- Misreading website poor customer support
Preferred solution: Full refund
User's recommendation: Do not order anything from this company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnreliable, expensive Company
- - AmEx charged immediately; no confirmation or shipping update; login failed.
- - Katrina replied she'd look into it; order canceled; AmEx dispute.
I purchase two chests for a decorating project. No sooner than I placed the order, my AmEx was charged.
However, I did not receive a confirmation, invoice, or any notification of when the items would be shipped. I tried to log into the website, and it would not let me. I wrote to customer service and got a response from Katrina telling me she would look into it. I explained that I did need an email confirmation and receipt.
She said I should log onto the website... I had already explained that the site would not let me log in. I decided to cancel the order as I'm now very leery of doing business with this company. I called customer service and was unable to talk with anyone.
Finally, after four emails and the inability to talk to anyone, I called AmEx talked with a manager, and explained the situation. AmEx is holding my payment as a dispute. I'm thoroughly done with Wisteria.
I had never purchased anything before and will never again. Please beware.
- Nice catalog
- Poor customer service
Preferred solution: Full refund
User's recommendation: I did not do my due diligence on this merchant. I spend a lot of money on sites that I trust for my clients, i.e. Frontgate, Pottery Barn, Williams-Sonoma Home, etc. I have never experienced anything like this.
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