
Wisteria
Wisteria Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Wisteria has 1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Nice catalog.
Cons: Poor customer service.Recent recommendations regarding this business are as follows: "I did not do my due diligence on this merchant. I spend a lot of money on sites that I trust for my clients, i.e. Frontgate, Pottery Barn, Williams-Sonoma Home, etc. I have never experienced anything like this.".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Wisteria has 1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Nice catalog.
Cons: Poor customer service.Recent recommendations regarding this business are as follows: "I did not do my due diligence on this merchant. I spend a lot of money on sites that I trust for my clients, i.e. Frontgate, Pottery Barn, Williams-Sonoma Home, etc. I have never experienced anything like this.".
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnreliable, expensive Company
I purchase two chests for a decorating project. No sooner than I placed the order, my AmEx was charged.
However, I did not receive a confirmation, invoice, or any notification of when the items would be shipped. I tried to log into the website, and it would not let me. I wrote to customer service and got a response from Katrina telling me she would look into it. I explained that I did need an email confirmation and receipt.
She said I should log onto the website... I had already explained that the site would not let me log in. I decided to cancel the order as I'm now very leery of doing business with this company. I called customer service and was unable to talk with anyone.
Finally, after four emails and the inability to talk to anyone, I called AmEx talked with a manager, and explained the situation. AmEx is holding my payment as a dispute. I'm thoroughly done with Wisteria.
I had never purchased anything before and will never again. Please beware.
- Nice catalog
- Poor customer service
Preferred solution: Full refund
User's recommendation: I did not do my due diligence on this merchant. I spend a lot of money on sites that I trust for my clients, i.e. Frontgate, Pottery Barn, Williams-Sonoma Home, etc. I have never experienced anything like this.
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