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Wisenbaker Builder Services Reviews
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerRepairs under the warranty
WE bought a house at new subdivision and We need to get some cabinets they're no connected right at the center island.and we order a few more Items never heard from the company again.Poor customer service. and when making a call a voice recorder comes to leave msg.
User's recommendation: not until I get results fixed . very dissanpointed.
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Wisenbaker Builder S.
Too bad! We did not know review of this company before bought a new home. Home is not cheap it is over $5xx,xxx. I cannot believe every corner I found is poorly made. Whenever they schedule to come to fix somethings in the house. it will take forever! schedule 8am-12pm. Then changed to 3pm. I will not buy anything from this company ever again! Bad Services! The picture shown only small part of it, but I have too many to show in here. We just move in is not over a month, after clean the floor...OMG! You will see the white spot at the wood, bad quality ever!
1 comment
ID
Location
Fullerton, California
Reason of review
Damaged or defective
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerStay away from Ryland and Homebuilders that use Wisenbaker- Poor Quality!!
In Texas, Ryland Homes contracts out flooring, tile, cabinets, plumbing fixtures, etc. to Wisenbaker Builder Services. We signed a contract with Ryland Homes to build a home in the Austin area. The first interaction with Wisenbaker is the Design Center. Our experience in the design center was so frustrating. If you asked to move a light fixture, they wanted to charge you for a new one. The cost of putting in a seat in a large shower was $1300! They only show you the doors of the kitchen cabinets. When you see them being installed you realize the extremely low quality. The frames are made of thin particle board. The design consultant had very little product knowledge. Everything was a hassle. While the house was being built, Wisenbaker installed the wrong kitchen cabinets and backsplash. The workmanship on the tile installation was awful. They also installed hardwood flooring without following the manufacturer's directions. $20,000 of hardwood flooring is being subjected to winter temperatures and varying humidity. The hardwood floors were installed before construction was completed so dirt is being ground into the surface and getting caught in the beveled edges. When they had to replace the backsplash, no covering was put on the granite for protection. In the masterbath, the shower floor tile has insconsistent grout color. For a $500,000 house, it looks like a disaster.
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Wisenbaker Builder Services
Wisenbaker is a builder supply company and is not responsible for installation