Wisenbaker Builder Services
Wisenbaker Builder Services Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Wisenbaker Builder Services has a 1.5 star rating from 2 reviews; consumers are mostly dissatisfied and recent recommendations say "not until I get results fixed . very dissanpointed."
Key Takeaways for Future Customers
- Wisenbaker Builder Services reviews show consistent workmanship and quality concerns for cabinets, flooring, and tile.
- Expect delays and poor follow-up after initial service; warranty requests may go unanswered.
- Customer service interactions at the design center and scheduling are frequently reported as frustrating.
Negative Feedback / Risk Areas
- Reports of damaged or low-quality cabinetry and flooring and substandard installation.
- Poor communication, missed callbacks, long scheduling windows, and unresolved warranty issues.
- Design center service and product knowledge criticized in Wisenbaker Builder Services customer complaints.
Positive Feedback
No positive highlights were noted in the provided reviews.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Wisenbaker Builder Services has a 1.5 star rating from 2 reviews; consumers are mostly dissatisfied and recent recommendations say "not until I get results fixed . very dissanpointed."
Key Takeaways for Future Customers
- Wisenbaker Builder Services reviews show consistent workmanship and quality concerns for cabinets, flooring, and tile.
- Expect delays and poor follow-up after initial service; warranty requests may go unanswered.
- Customer service interactions at the design center and scheduling are frequently reported as frustrating.
Negative Feedback / Risk Areas
- Reports of damaged or low-quality cabinetry and flooring and substandard installation.
- Poor communication, missed callbacks, long scheduling windows, and unresolved warranty issues.
- Design center service and product knowledge criticized in Wisenbaker Builder Services customer complaints.
Positive Feedback
No positive highlights were noted in the provided reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
You guys blame me for causing damage to my closets when the closets have been damaged since I moved in every time you come and fix it and something else comes up afterwards.
- - Zero stars; touch-ups are ruining my cabinets.
- - I fixed spots they blamed me for; it got worse.
- - Empire replaced 9 damaged doors; the wood is cheap.
Zero stars.!!The touch up is messing up my cabinets I tried to fix the spots that they blame me and it got worse. I know this cabinets have been like this since we moved in, empire made them to replace 9 doors that had damages,The worst company I have ever seen in my life, cheapest wood on my cabinets!
Micaella Reynolds
Preferred solution: Just very disappointed
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRepairs under the warranty
- - Bought a new subdivision home and need cabinets for the center island.
- - Ordered more items and heard nothing; poor service and voicemail on calls.
WE bought a house at new subdivision and We need to get some cabinets they're no connected right at the center island.and we order a few more Items never heard from the company again.Poor customer service. and when making a call a voice recorder comes to leave msg.
Preferred solution: Deliver product or service ordered
User's recommendation: not until I get results fixed . very dissanpointed.
Fullerton, California
Wisenbaker Builder S.
- - Home price over $500k.
- - Every corner is poorly made.
- - Repairs take long and are delayed.
- - I won't buy from this company again.
Too bad! We did not know review of this company before bought a new home. Home is not cheap it is over $5xx,xxx.
I cannot believe every corner I found is poorly made. Whenever they schedule to come to fix somethings in the house. it will take forever!
schedule 8am-12pm. Then changed to 3pm.
I will not buy anything from this company ever again! Bad Services!
The picture shown only small part of it, but I have too many to show in here.
We just move in is not over a month, after clean the floor...OMG!
You will see the white spot at the wood, bad quality ever!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerStay away from Ryland and Homebuilders that use Wisenbaker- Poor Quality!!
- - Ryland contracts flooring, tile, cabinets and fixtures to Wisenbaker.
- - Design Center was frustrating; wrong cabinets/backsplash; tile/hardwood poor.
In Texas, Ryland Homes contracts out flooring, tile, cabinets, plumbing fixtures, etc. to Wisenbaker Builder Services.
We signed a contract with Ryland Homes to build a home in the Austin area. The first interaction with Wisenbaker is the Design Center. Our experience in the design center was so frustrating. If you asked to move a light fixture, they wanted to charge you for a new one.
The cost of putting in a seat in a large shower was $1300! They only show you the doors of the kitchen cabinets. When you see them being installed you realize the extremely low quality. The frames are made of thin particle board.
The design consultant had very little product knowledge. Everything was a hassle. While the house was being built, Wisenbaker installed the wrong kitchen cabinets and backsplash. The workmanship on the tile installation was awful.
They also installed hardwood flooring without following the manufacturer's directions. $20,000 of hardwood flooring is being subjected to winter temperatures and varying humidity. The hardwood floors were installed before construction was completed so dirt is being ground into the surface and getting caught in the beveled edges. When they had to replace the backsplash, no covering was put on the granite for protection.
In the masterbath, the shower floor tile has insconsistent grout color. For a $500,000 house, it looks like a disaster.
This is great work.
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Wisenbaker is a builder supply company and is not responsible for installation
Not true, they do install the cabinets for the builder. They provided scratched, dirty, chipped cabinets and installed them in my home. It has been 5 months and they still haven't made all the repairs.