Wisecars
Wisecars Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Wisecars has a 1.8 star rating from 2 reviews; consumers are mostly dissatisfied and cite high price levels and problems with exchange, refund and cancellation policies and limited destinations.
Positive Feedback
There are virtually no clear positives in the reviews; a recent recommendation was inconclusive, saying "Not sure who to blame."
Negative Feedback / Risk Areas
- Customers report vehicle condition issues and unreliable inventory in multiple Wisecars reviews.
- Insurance acceptance problems at rental counters force customers to buy insurance from rental companies.
- Reservation billing and refunds are disputed, with reports of no-show designations and difficulty obtaining refunds.
- Consumers cite high pricing and restrictive exchange/cancellation policies.
Key Takeaways for Future Customers
- Expect low satisfaction scores and read Wisecars reviews before booking.
- Confirm insurance acceptance with the rental partner to avoid extra charges.
- Document interactions and insist on written confirmation for reservations to support refund claims.
- Check customer service responsiveness and cancellation/refund terms given reported billing issues.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Wisecars has a 1.8 star rating from 2 reviews; consumers are mostly dissatisfied and cite high price levels and problems with exchange, refund and cancellation policies and limited destinations.
Positive Feedback
There are virtually no clear positives in the reviews; a recent recommendation was inconclusive, saying "Not sure who to blame."
Negative Feedback / Risk Areas
- Customers report vehicle condition issues and unreliable inventory in multiple Wisecars reviews.
- Insurance acceptance problems at rental counters force customers to buy insurance from rental companies.
- Reservation billing and refunds are disputed, with reports of no-show designations and difficulty obtaining refunds.
- Consumers cite high pricing and restrictive exchange/cancellation policies.
Key Takeaways for Future Customers
- Expect low satisfaction scores and read Wisecars reviews before booking.
- Confirm insurance acceptance with the rental partner to avoid extra charges.
- Document interactions and insist on written confirmation for reservations to support refund claims.
- Check customer service responsiveness and cancellation/refund terms given reported billing issues.
Turn one complaint into a collective action
Newalla, Oklahoma
Awful company
- - Three customers complained to reps about cars without tread.
- - We were handed keys and told to click the panic button, and that's the car you take.
Rented a car and the 3 customers in front of me all complained to reps about their cars not having treadppl came in one offer the otherwe were handed keys and told just click the panic button and thats the car you take
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDo not buy any insurance from this company
Rental company do not except insurance from Wisecars. You will be forced to buy the insurance from rental company directly.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerQuestions about my reservation charge
- - Nov 2 3:00 Wisecars/Dollar Norfolk reservation not fulfilled due to fleet failure.
- - Counter says I was a no-show though I was present; refund requested.
My reservation at Dollar Rental in Norfolk, Va airport on Thurs., Nov. 2, 2023 at 3:00 (thru Wisecars) was not fulfilled due to fleet failure and would not have any cars until Fri., Nov.
3. I was at their counter before 3:00 and yet they say I was a "no show". (I had a Wisecars representative speak with the Dollar Manager at the time of the announcement so I ASSUMED that would be proof of my claim!
) I am asking for my money back and have been since Nov. and can't understand why this has become so difficult!
User's recommendation: Not sure who to blame
Travel Agencies Expert Talks
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