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Wise Pelican

Wise Pelican

wisepelican.com
What is your customer experience with Wise Pelican?

Wise Pelican Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Wise Pelican has a 1.0 star rating from 1 review and overall sentiment is negative; consumers report dissatisfaction with customer service, discounts and special offers, and note the price level is high.

Positive Feedback

The single review describes attempts to start a campaign and patience with scheduling, indicating interest in using the service.

Negative Feedback / Risk Areas

  • Repeated Wise Pelican customer complaints about poor customer service and missed appointments.
  • Reports of unresponsiveness when meetings are missed and delays in campaign progress.
  • Complaints that discounts and special offers are unsatisfactory and overall pricing is high.

Key Takeaways for Future Customers

  • Check Wise Pelican reviews before committing and confirm appointments persistently.
  • Expect to follow up for manager callbacks if issues arise and monitor campaign timelines closely.
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Tina M Fil

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Service

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AI Highlights
  • - Scheduled a 3 PM meeting with Prielle and waited 20 minutes with no contact.
  • - Customer wants a manager callback to explain delays.

I had a confirmed appointment today with Prielle at 3 PM. I rescheduled my time to make sure I was able to attend this meeting and sat and waited for 20 minutes with no one responding to my Zoom Google Meet appointment.

I find this to be very unprofessional that someone couldn't have reached out to me to let me know that something has changed. I have been very disappointed with Wise Pelican's service from the beginning. I would really like a manager or somebody to call me back to explain what is going on.

I'm trying to get my campaign going, and this has been lagging, to say the least, and now another day has gone by to get things straightened out so I can try to use my hard-earned money to get things going. Sincerely, Tina Mervolion

Loss:
$2000
Cons:
  • Expensive

Preferred solution: Full refund

View full review

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