
Wise Green Energy Limited
Wise Green Energy Limited Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Wise Green Energy Limited has 2.7 star rating based on 2 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Good when wanting a sale or good review.
Cons: Absolute rubbish in after sales service.Recent recommendations regarding this business are as follows: "Do not go there if wanting after sales service", "Don't use this company".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Wise Green Energy Limited has 2.7 star rating based on 2 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Good when wanting a sale or good review.
Cons: Absolute rubbish in after sales service.Recent recommendations regarding this business are as follows: "Do not go there if wanting after sales service", "Don't use this company".
Review authors value the most Exchange, Refund and Cancellation Policy. Consumers are not pleased with Reliability and Website. The price level of this organization is medium according to consumer reviews.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Resolved: Assistance for repair to water pump
Company fixed the issue and I have been provided with apology. Wrote to executives got a email saying that they would fix it with no fee. Coming next Wednesday
Initially had problems contacting them. Never returning calls until I put a bad review on, then they did and asked me to remove it when the work was done! This repair only lasted 5 months! Had trouble calling them again, got some reply after asking what was wrong, then nothing.
I sent various messages to them. They then rang my husband and said that they didn’t really know what was wrong as the lady who was corresponding with us had gone on maternity leave! They then arranged for an engineer to come all the way from Southampton who was very informative to tell us that the September job was incomplete as the system should have been flushed out first and as it wasn’t, it continued to freeze and completely break down. Want £380 for that visit and have quoted £500 to have it repaired!
Only had it for 5 years, cost over £5000.
Not a good deal considering we are over 70 years old. Not good service at all.
- Good when wanting a sale or good review
- Absolute rubbish in after sales service
Preferred solution: Price reduction and apology
User's recommendation: Do not go there if wanting after sales service
Scammers!
They called up with a fake assessor name (David) which I didn't realise was fake until they gave a school child covid positive result excuse, and I googled, and there was none in the area, they then proceeded to send a sales rep called "james" that stayed in the property for hours and he tried everything but flat out refusing to leave, we signed the papers to get him to leave and then cancelled the next day, never use this company, they will try to take your heard earned money at any cost!!
User's recommendation: Don't use this company
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