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Wise Green Energy Limited

Wise Green Energy Limited

wisegreenenergy.co.uk
What is your customer experience with Wise Green Energy Limited?

Wise Green Energy Limited Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Wise Green Energy Limited has 2.7 star rating based on 2 customer reviews. Consumers are mostly neutral.

  • Rating Distribution
  • Pros: Good when wanting a sale or good review.
    Cons: Absolute rubbish in after sales service.

  • Recent recommendations regarding this business are as follows: "Do not go there if wanting after sales service", "Don't use this company".

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Resolved
Stephen G Nnf

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Verified Reviewer
| map-marker Ipswich, England

Resolved: Assistance for repair to water pump

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Updated by user Apr 08, 2025

Company fixed the issue and I have been provided with apology. Wrote to executives got a email saying that they would fix it with no fee. Coming next Wednesday

Original review Mar 24, 2025
Had to call out in September 2024. An engineer called, found *** and filled it in after putting more gas in.

Initially had problems contacting them. Never returning calls until I put a bad review on, then they did and asked me to remove it when the work was done! This repair only lasted 5 months! Had trouble calling them again, got some reply after asking what was wrong, then nothing.

I sent various messages to them. They then rang my husband and said that they didn’t really know what was wrong as the lady who was corresponding with us had gone on maternity leave! They then arranged for an engineer to come all the way from Southampton who was very informative to tell us that the September job was incomplete as the system should have been flushed out first and as it wasn’t, it continued to freeze and completely break down. Want £380 for that visit and have quoted £500 to have it repaired!

Only had it for 5 years, cost over £5000.

Not a good deal considering we are over 70 years old. Not good service at all.
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Loss:
$500
Pros:
  • Good when wanting a sale or good review
Cons:
  • Absolute rubbish in after sales service

Preferred solution: Price reduction and apology

User's recommendation: Do not go there if wanting after sales service

Taylor P Mia
map-marker Norwich, England

Scammers!

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They called up with a fake assessor name (David) which I didn't realise was fake until they gave a school child covid positive result excuse, and I googled, and there was none in the area, they then proceeded to send a sales rep called "james" that stayed in the property for hours and he tried everything but flat out refusing to leave, we signed the papers to get him to leave and then cancelled the next day, never use this company, they will try to take your heard earned money at any cost!!

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User's recommendation: Don't use this company

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