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Wisconsin Department of Health Services

Wisconsin Department of Health Services Reviews

www.dhs.wisconsin.gov
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What is your customer experience with Wisconsin Department of Health Services?

Wisconsin Department of Health Services Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews

Many Wisconsin Department of Health Services reviews report negative experiences with customer service and the website, and consumers note the price level of this organization is high.

Positive Feedback

Some users acknowledge the agency’s scope of services, but praise is limited compared to service criticisms.

Negative Feedback / Risk Areas

  • Recurring customer complaints about unhelpful or hostile phone support and lack of escalation.
  • Frequent criticism of the website for poor usability and access issues.
  • Concerns about high costs and unclear pricing or billing expectations.

Key Takeaways for Future Customers

  • Expect to document calls and ask for supervisor escalation if needed when contacting customer service.
  • Check website functionality ahead of time and prepare alternative contact methods.
  • Be prepared for potential high fees and verify costs before committing.
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Anonymous
map-marker Neenah, Wisconsin

Getting no answer

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AI Highlights
  • - The rep was hostile when I asked for a supervisor about iLife hiring; I was directed to DHS/iris center; a callback at 920-277-**** was requested.

I called the 1-88*-***-**** toll number and I was met with hostility from your service rep when I asked to speak to supervisor cause Im having an issues with iLife hiring process and the background instead of doing that she had attitude and told me to DHS she gave me this number to call 1-88*-***-**** and the lady stated this is the iris call center she said I had to call back the number I called before and I feel Im getting the run around instead of help call you give me a call at (920) 277-**** Jovan Clayton

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