C Jones

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GO ELSEWHERE

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I never received my order and guess what Wired for Wine doesn't care. They never offered me a refund, replace my order, or give me a solution. Do not waste your money with them. Find a wine company that cares about its consumers and takes responsibility of its orders. Why wouldn't you pay for insurance or at a minimum investigate. I was told once its out of there charge oh well. That is utterly ridiculous when I've been paying my subscription on time and been with them for at least a year. Whatever happened to customer appreciation. Unfortunately for them and the these untrained unprofessional people that work in customer service the power of social media can expose you for wrong doing. Case in point if you are not familiar with a recent situation in Chicago and the selling of fake Coach purses. Use that as a guide because all it took was a simple video and within seconds that business and the workers or owners were exposed in a matter of seconds. The business dropped down to 1 stars all because of there poor customer service. I and others are sick are tired of these businesses taking advantage and treating us as if we don't matter. So now I don't have the wine and I don't have my 169.00 dollars I'm just appalled and after I stated my frustration to cancel they emailed me back within minutes letting me know my subscription was canceled. They can see the issue is with UPS with the tracking but it's not there concern? GpGO I can't get over this, I'm just in disbelief. What about my money? Buyer BEWARE AND GO ELSEWHERE
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Loss:
$169
Pros:
  • Different wines from across the world
Cons:
  • Poor attitude with delivery issues

Preferred solution: I want my wine or a full refund and an apology.

User's recommendation: GO ELSEWHERE

C Jones

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker The Bronx, New York

Did not receive my order

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I was supposed to recieve my order 3 May so I gave it a few just to see if I would get it. I emailed them a total of three times asking what could I do. The answer I got for being with them at least a year on the subscription was totally unacceptable. The unconcern in the email just goes to show that these companies do not care about its consumer. They have lack of knowledge on how powerful social media is when they respond to customers in this way. They should look at the story of a business selling fake Coach purses posing as vintage and the power of social media. Dropped that business down to 1 stars all in a matter of seconds. Consumers are getting tired of businesses like this taking advantages of us and you can be open and thriving today and bankrupt tomorrow because of your unprofessional customer service. I was not offered a refund a replacement or solution. This was the first time this has ever happened and because of there snotty reply I canceled my membership and will go else where. Find you a wine company that gives a dang about its customers. Its not my fault I didn't get my package but it would be fault if I didn't pay then. Terrible business go elsewhere.
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User's recommendation: Go Elsewhere

Eldrick Jhs

Waiting for my order

I have an order from May 24 today is June 3 and I have not received anything
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Beverages Expert Talks

Coffee Subscriptions Are Not New

Feb 3, 2022

What are coffee subscriptions? Jim Fosina, the CEO of Amora Coffee, shares insights with coffee lovers on how coffee subscriptions work and the benefits of quality coffee and tea deliveries at your doors.

Jim Fosina
Jim Fosina

Jim Fosina is a Founder and CEO of Amora Coffee which offers a subscription-based delivery of quality coffee and tea.

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