by PissedConsumer1229384 #1229384
I went to NAPA North Hill (0167) Canada to return a wiper blade and purchase more parts. Their employee refused to do a return as I did not have the first page of my invoice, which was never provided to me on purchase. I was only given page 2/2, plus my visa slip...
by lady2467 #11590061.0
On 3-14-2017 my husband and myself where ripped off for $40 wiper blades. It is late Dec. and the wiper blades do not work at all. I called the corporate office about it and they said they could only do a 10% discount on new blades. I told them if I wanted cheap blades...
Rockauto - They describe wrong- and charge me for return.
by PissedConsumer1020310 #1020310
I have been a happy customer for 8 years, and spent over $5000 on parts in that time. I needed windshield wiper blades for my wife's Audi A6 Quattro wagon.
I ordered front "set" and rear blade. When they arrived with many other items I attempted to install and they are the wrong attachment type. I investigated and found the car is only Bosch mount. Kinda sucks, local blades cost a lot.
So I go online to get return shipping label, won't give me one. I contact via email and they say nope- the ones you bought don't specify Avant. Only rear specifies Avant, Bosch fits all vehicles (Quattro, base, Avant).
I call- they see the discussion from first contact an d say nope- we're not paying the $3.50 to return them. I go to FB, they assay "we are not customer service" It is my mistake- can't help you.
by FlyingFalcon #10018852.5
I bought (2) Bosch wipers at Advance, installed by their associate. First wiper failed in about a week, which they replaced at no charge. Then about 6 months later, I was driving on Oakton St. at about 40 mph & turned on my windshield washers. Fluid started squirting...