Winthrop University Hospital

I went there with an infection and the word was never mention nor looked into. I feel the same way as when I went there.

I was also sitting in a comfortable chair, and they ask me to move to another chair, so this young white lady could sit there. This was a black nurse or whatever position she held. But be sure if you are black you are wasting your time these days. I really don't know what has happen there.

This is my second time visiting there with an illness and was overlooked and guess what this is my last time. All I can say is GOOD LUCK to patients that are of color.

Went in for nephrectomy/kidney removal. Was told I’d be hospitalized 2-4 days. Pre-op nurses were fabulous! One couldn’t locate a vein and asked other to help rather than start poking me repeatedly. Kind, thoughtful, reassuring.

My husband says post op care was wonderful.

Then I was moved to a room on the the 3rd floor.

That morning I was told by Nurse Joanna, “You take a lot of pain meds.” (I had surgery LAST night until 7pm.)

Then “Kevin” removed catheter and asked about pain. “Besides wound site,” I responded, “up in right arm and chest area. Could it be gas?”

“No,” he said. Then he mumbled, “Hmm...” and something about the side I was laying on. I asked about pain meds. He said my nurse was on break. I asked if anyone else could help and was told no. Frustrated, I suggested they should change protocol. He told me to write a letter.

Immediately afterward Nurse Joanna, came in again. Asked about pain. Told her same thing to which she stated, “Could be gas pain.” I told her Kevin told me it couldn’t be. She backpedaled and said, “Well, if he said so...” (My surgeon later verified it was gas, yet no anti-gas meds offered.)

Shirley, another nurse or aid was told by Cristen, my nurse, I could eat. Someone else said liquids only. Haven’t eaten since Tuesday night. So I can’t eat or get up and walk or get pain meds. It’s Friday.

Cristen (spelled this way)my assigned nurse returns. She removed IV from arm. Left port and told me, “You can remove that if you want”, and walked out. I couldn’t hold tape down and loosen grip at same time. So now I’m upset, in discomfort, and helpless. I wanted to go home.

I couldn’t do anything without help. Shirley washed me. Patient and kind, while I cried about never being so completely and utterly dependent. “You just had surgery. We’re all women.” And she lessened my embarrassment. I am eternally grateful.

My husband comes in now. My daughter and parents have been in. I tell him I want to go home and he’s panicked. He tells Cristen, the nurse in charge of me. Both know I am in pain and can’t get out of or into bed alone. I can’t do anything!

“Yeah,” she says looking directly at me, “you can go home if you want. It’s up to you.” Felt dismissive and cold. Less than 24 hrs post op. I left. I needed round the clock care for several days. Thank God for my husband!

Maybe another staff or floor would be different. Avoid the 3rd floor!

My surgeon called, surprised I’d been released.

Oh! And 3 days later I got a call asking about my care. I am in pain and upset and mentioned a few things. The nice, sympathetic woman on the phone tells me how this isn’t what they want to hear and can she have someone else call me for details. I asked her to have them wait another day or 2 when I’m a bit better.

It’s over 2 weeks. No phone call.

I went to Winthrop University Hospital, emergency department a couple of times for an "ENEMA" procedure, this took me and my wife an incredible 13 hours the first time and 16 hours the second time. Nurses in the "emergency" take their sweet time, and purposely makes patients wait so they don't get new patients assigned to their station.

If beds are not available inside the ER, patients have to wait in the waiting area and sometimes outside in the hallway. After waiting 10 hours and going thru excruciating pain of suffering, my wife finally was given a bed in the ER. My wife didn't get a treatment until 1.5 hour later and not a drop of medication was given for the pain.

At this point, we are just not counting on returning to Winthrop. Also I am following with a complaint with the hospital and the health department at NYS.

Had emergency caterzation for heart by a doctor learning , I had 4 done fairly easy and little pain in all difrent hospitals this guy hurts in almost every part of operation,, then my dicomforg in Chest lasted over 3 hours when supervisor finally came in and looked at me like I was wasting her time ,she looked pissed I bothered her , they gave me 2 pills pain went away shortly after and last I asked them early in day for something to help me sleep at Nita because I have problems sleeping in hospitals ...someone who wants power over the sick it's now 1 in morning and I still can't sleep ,,, they cause more stress here then should be especially for a heart pAtiant ,,,call another hospital this one lost its customer relations your only a dollar sign go somewhere else

I got to hospital at 8 it was 1 am i ask shanna i dont even know how to write her name bcause she was soo angry and less helpfull she just grave her phone and went behind the courtines and star chatting wild i was waitting outside for an answer i ask to spick to mario the NURSE INCHARGE WELL 2 HRS PASS AND HE NEVER APPEAR I GO BACK TO THIS GUY OUTSIDE THE DOOR AND I SAID LISTEN I HAVE A 3 MONTH OLD BABY AT HOME WAITTING TO BREAST FEED AND HE SAID I THOUGHT THEY CALL YOU IN IT BEING 6 HRS AND YOU STILL HERE WHEN HE GOES AGAIN TO LOOK FOR MARIO THE *** SHANNA MIRACLE SHE FOUND A BED .. I WENT INSIDE I SEE THIS NP AND I ASK LISTENG HOW LONG I BEING HERE SIN 8 SHE GOES I DONT KNOW I CANT ASWER YOUR QUESTION BECUASE IM NOT YOUR NURSE Y ?

BECAUSE AT THAT TIME SHE WAS ON THE CELL SOO SHE COULD NOT SAID SHE WAS MY NP BECAUSE I WOULD TAKE HER TIME FROM HER CELL When she finish she said my name is luciana im going to take you vitalsighns i was like really ... 2:30 my dear nurse apear and that was after she was having a chat with her cooworker she just order my blood drawn at all this the doctor never apear ..

4 am doctor come all confuse didnt even new what da heks i was doing there i was like listen i have being here seens 8 and i have all this test and u dont even know what are you doing still waitting on results he said .. they didnt bother examine me or anything he left at 5 i said listen i had to go and the doctor again nowere to be found Mario the nurse incharge said just let her wait for her doctor i was exsausted and my NB crying at home because i couldnot breast feed it was 6 20 and i left they didnt do anything on me i sad how bad that hospital got its the worst night mare

Thus is the "WORST" emergency room ever as a patient and you don't have an advocate you are done for because you spend hours waiting in escruciating pain then you get no treatment and have to go to another hospital then you get a huge bill ridiculous

I was send by my doctor to emergency ... i came at 8pm its 1 am and still no answer i ask and the ladys were busy on the cell phone and she said she couldnot do nothing about they keep on putting pple infront dont matter what is you case they do what they want

This hospital placed my mother in a room with 3 male patients and said that it's not uncommon .. How do you think that it's okay to place a severe dementia female with 3 males ?

All for cost savings measures because she's a one to one .. This is very unexceptable

On October 3, 2015 my L5S1 herniated disk was causing a lot of pain so I went to the Emergency Room Services at Winthrop Hospital in Mineola. I waited for 5 hours and then they let me see an intern for about 5 minutes.

After we talked he sent me home with a pain pill and told me to see my regular doctor during the week.

A first bill came for $132.00 which I paid to the doctors services. Another bill came today from the hospital for $1437.00 for my 5 minute consultation with an intern. I pay $7800 a year to Oxford Liberty Plan which is part of United Health Care.

They would not pay this fee. And frankly I do think it is rather excessive being nothing was done to me during my visit. I have request the hospital to reexamine my bill and I am waiting for a response. We can cover lots of illegal people that come to our country for free and hard working American Citizens have to pay up the nose for 5 minutes consultation with an intern.

There is definitely big problems with our health system in America.

Winthrop University Hospital - Rip Off Fee at Winthrop Hospitol Mineola, New York

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Winthrop University Hospital Reviews

ISSUE NOT RESOLVED

Mineola, New York 8 hours ago

On October 3, 2015 my L5S1 herniated disk was causing a lot of pain so I went to the Emergency Room Services at Winthrop Hospital in Mineola.I waited for 5 hours and then they let me see an intern for about 5 minutes.

After we talked he sent me home with a pain pill and told me to see my regular doctor during the week.

A first bill came for $132.00 which I paid to the doctors services. Another bill came today from the hospital for $1437.00 for my 5 minute consultation with an intern. I pay $7800 a year to Oxford Liberty Plan which is part of United Health Care.

They would not pay this fee. And frankly I do think it is rather excessive being nothing was done to me during my visit. I have request the hospital to reexamine my bill and I am waiting for a response. We can cover lots of illegal people that come to our country for free and hard working American Citizens have to pay up the nose for 5 minutes consultation with an intern.

There is definitely big problems with our health system in America.