WinStar Reviews
WinStar Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
WinStar reviews show a 3.8 star rating from 4 customer reviews and overall neutral sentiment; consumers note low price level and value billing practices.
Key Takeaways for Future Customers
- Expect mixed experiences: clean rooms and helpful staff but some event and casino issues reported.
- Price level is low and reviews mention billing practices as important when choosing a membership or visit.
Negative Feedback / Risk Areas
- Recurring customer complaints include event disruptions, reports of feeling followed at the casino, lost machine payouts, and odor-related illness.
Positive Feedback
Guests praise clean rooms, patient knowledgeable staff, and several comments saying they never had a problem before.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
WinStar reviews show a 3.8 star rating from 4 customer reviews and overall neutral sentiment; consumers note low price level and value billing practices.
Key Takeaways for Future Customers
- Expect mixed experiences: clean rooms and helpful staff but some event and casino issues reported.
- Price level is low and reviews mention billing practices as important when choosing a membership or visit.
Negative Feedback / Risk Areas
- Recurring customer complaints include event disruptions, reports of feeling followed at the casino, lost machine payouts, and odor-related illness.
Positive Feedback
Guests praise clean rooms, patient knowledgeable staff, and several comments saying they never had a problem before.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Dallas, Texas
Complaint : concert disappointed
Nothing was done, no response or apologies
Unhappy
July 2nd, we went to the Bob Dylan concert and were totally disappointed. The stage stayed dark and the big screens weren't on.
We just sat looking at a dark stage.
Not my idea of a live concert. Left after 40 minutes.
- Never had a problem before
- Boring
Preferred solution: Full refund
User's recommendation: Never had this problem before
Dallas, Texas
Book room
Everyone was wonderful. We had a great experience.
The room was very clean.
The staff was very patient and knowledgeable. I enjoyed my stay tremendously!
User's recommendation: Everyone should go you might have things closer when checking in for old ppl like me. TY
Vancouver, Washington
Stalkers at casino by ur staff
- - Followed when I play.
- - Screen goes black between machines.
- - Spins not shown correctly.
- - I feel staff discrimination; money stops when staff pass.
Im so pissed cuz every time I go Ive been followed.And not only that I keep moving to other machine n out of the blue screen turns black.Playing without me seeing if givin me the spins correctly.Yesterday machine ate $600 dlls.less than 20mins.Thats not fair to me.AndI want to kno why they doing it to me only.I feel discrimination by ur staff.I have all my slips where took money out.Then I got an alert from bank and couldnt get out any money.As soon as a employer passing by machine where Im playing stops giving money.Just want to kno why Ive been followed.
User's recommendation: To keep going just kno ur whereabouts.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Thackerville, Oklahoma
Got sick
Hello I was just there on the 3/31/2024 till 4/01/2024 I checked out early Monday morning due to illness I got a new card and it smelled like gas and made me sick so I left early that morning
Preferred solution: Not sure what went wrong with my card to while it was smelling like gas and made me sick
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGot sick
- - Stayed 3/31/2024–4/01/2024; left early due to illness.
- - Gas odor made me sick and I left early this morning.
- - There is a doctor's appointment tomorrow.
I could have took them to court and my health is very important to me and for them not to respond back to me is ridiculous
Hello I was just there on the 3/31/2024 till 4/01/2024 I checked out early Monday morning due to illness I got a new card and it smelled like gas and made me sick so I left early this morning have an doctors appointment tomorrow feeling dizzy and tired from the odor
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