Winslow Ford Reviews

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Find a Chevy we were looking for at Ford dearler they c

They claim to sale certificate used vehicles. We got 2015 Chevrolet truck in January 2018 3 days later it strayed giving us problems n took it back, was told to take it to Chevy dealer. I e had to go to funeral n Phx n we broke down Winslow Ford won’t help uS we had to pay for rental for weekend n missed work on Monday . Winslow Ford give us rental n tool truck back to their shop to fix it. One week later we picked it up n they told us they spend over $700 to fix it. This went on n is still not fix, Winslow Ford told us to take it to Farmington Chevy derler n we did but refuse to pay so we have paid for it n still paying ourselves. I hope someone can help us. Questions call us 928 550-**** thank u Eula Billie n Richard.
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ID
#1218374 Review #1218374 is a subjective opinion of poster.
Product
Chevrolet Pickup Truck
Reason of review
Damaged or defective
New Reviewer

Excellent Sales and Customer Service

I spoke to Rob told him what I was looking for and he delivered it to me in Phoenix got me what I wanted and for the price I was looking for. They made it super simple and I didnt feel like I was being smothered by sales people. I didnt spend hours of my time at the dealership. The team was nice, helpful and professional to me and my family. I love my car and will continue to do business with them. I will recommend every one I know to this business. I like that they have followed up with me since my purchase to make sure all is good and I am still happy. Make me feel like I am part of their family.
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ID
#985086 Review #985086 is a subjective opinion of poster.
Service
Winslow Ford Customer Care
Pros
  • Rob hatch
Reason of review
Good customer service

Winslow Ford - Customer Care Review from Phoenix, Arizona

Not sure where the 4 reviews came from on here. I have had nothing but the best experience with Winslow Ford. Treated me with utmost respect and helped me finance a vehicle with a low Apr even after a bankruptcy. No pressure. Awesome guys. Brandon Baker took care of me all the way. Highly recommend them and would say make your own decisions but give them a chance. Best car buying experience ive ever had. Will be going back there again.
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ID
#941191 Review #941191 is a subjective opinion of poster.
Location
Phoenix, Arizona
Service
Winslow Ford Customer Care
Reason of review
Good customer service

Winslow Ford - Sales Manager Review from Phoenix, Arizona

Worst Ford dealership I've ever been to. From the costumer service to their terrible sales manager, Brandon Baker; this place has it all. My grandfather retired after working for Ford for over 30 years and this dealership makes Ford look like garbage. Oh and did I mention that Winslow Ford is only a franchise and not the real deal? Save yourself the hassle and don't conduct business with this rinky-*** dealership.
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ID
#937481 Review #937481 is a subjective opinion of poster.
Location
Phoenix, Arizona
Service
Winslow Ford Sales Manager
Reason of review
Poor customer service

Winslow Ford - SHADY

Let me say. The staff there is exemplary of the car dealer sales man stereo type. This dealership is strategically placed on the border of the Navajo reservation (as with other dealerships within this company's parent company's folds) and offers dishonest "deals" to Arizona residents, of Native American tribes and non native Americans alike. The financing is understandable but the mark up is obscene. They sold me a used 2005 ford ranger, which within say the first 10 miles ran great. I was actually satisfied until i drove it home. I noticed the clutch was making noise and was getting stiff. i called the dealer and tld them. They picked up my truck to "repair" it. Little did they realize, I'm not an ***, and looked at the transmission mounting bolts before and after....lo and behold. They were sill the same. They swore up and down that they "fixed" it. I told them of my findings ans was told they would call me back. It has locked up on me while on the interstate, stalled on me at intersections, and the driver seatbelt does not work half the time. After doing research, I found they conned me into accepting financing with Credit Acceptance Corp...who I've found out install "kill switches" in their financed vehicles. So they can disable my truck any time! I live in a rural area where summers reach 115 degrees and winters get to -25 degrees, so if they "kill" my truck, it literally is life or death in some cases. I have three children and it is after the fact that I found all this out. So I got a *** truck that was rigged to be sold to "sub prime" borrowers at extreme interest rates. My truck is worth roughly $5,000. This dynamic tag team of predatory businesses have slapped me with a $15,000 bill. Hows that for taken. They never called back. So I called them...they must have had my name posted everywhere because everyone knew who I was from the receptionist to the general Manager: Trampus Mansker. I was told "you're SOL dude. We can't fix it." I got into an argument with the general manager...I still have the email exchange between the two f us. Ive filed an FTC complaint and am currently looking for a lawyer. point is: stay away.
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1 comment
#948578

I understand where you are coming from however a lot of the issues regarding the pricing and overall price of the vehicle are of your own doing. Since you financed with Credit Acceptance, that tells me that you are in a position where virtually no other lender will finance you due to your credit situation.

As for the GPS/Starter Interrupt Device, that is a usually required because of your credit once again. While I can not comment (at least intelligently) on the state of repair that the vehicle was in when you purchased it, I will say that most of your claims should really be directed at the person staring you in the mirror!

ID
#297691 Review #297691 is a subjective opinion of poster.
Location
Washington, District Of Columbia
Service
Winslow Ford Sales Manager
Loss
$5000
New Reviewer

Dishonest Employees and Management

This company charges outrageous fees and claims that you need repairs that you do not need. These guys told me that I needed new ball joints in my vehicle when I had just had the ball joints in my vehicle replaced 2 weeks before. They charge 95 bucks an hour for labor and bill you for labor hours that they do not actually do. General Manager Trampus and the Service Manager Edward and Service Advisor Brian all work together to deceive and rip off customers. I would not send my worst enemy to Winslow Ford. They cannot be trusted. You have been warned. Stay away from Winslow Ford unless you want to get ripped off.
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ID
#280546 Review #280546 is a subjective opinion of poster.
Location
Holbrook, Arizona
Loss
$800

Winslow Ford

If you are thinking/interviewing or considering doing business with Winslow Ford in Winslow Arizona DON"T!!! This company does not take care of their employees they do not take care of their customers. This company uses employee pay as a slush fund for business expenses. I have been lied to by their management. I have seen customer purchase vehicles their and within a week or two when there is a problem come back and told the business will not help them at all. Employees are bullied by management and ownership I can not say anything good about this business so be warned
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ID
#149064 Review #149064 is a subjective opinion of poster.
Location
Gig Harbor, Washington

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