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Winkflash's original owner bailed and a new owner stepped in to take things over but the original owner only gave the new owner a short time to download pictures before they took the servers down completely and people like myself have to suffer because I used them as...
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h.kitchener

h.kitchener You found out the hard way about backing up important info. Good advice.

Here is what they told me..We would first like to offer our sincere apologies. As you may know, in August 2014 the previous Winkflash owners shut down their website and went suddenly out of business. Overnight their entire operation was completely down and there was no...
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This is the first review I have ever written, but feel compelled to write it down because of winkflash's poor customer service. I made a picture book that took me hours to make since I needed a chinese friend to help me write notes in Chinese. We got it done and...
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Short Review for October 06, 2016, Pc_order_processing

#932208
Every time i order never get all my pics and still charge for the ones i fidnt get.now i order 3 diff times took money off card no pic at all.realy up set eather they just slow
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Winkflash Account Review

#886892
I was a huge fan of Winkflash, uploaded ALL of my pictures there and now I can't access them... Years worth of photos just gone... I have used them for years for photo storage... I loved ordering photos from them and the photo ok's are amazing. But the service is pointless if it randomly deletes your account and photos...
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WinkFlash Website Review

#751558
The website isn't working and I need to use my groupon! It's a Christmas present for my mom :(
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Photo Printing Review

#653990
1.0
Same here I lost over 10yrs of pictures and I didn't have them saved anywhere else, so disappointed@
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I just discovered they lost all of the pictures we took of my daughter's first few years of life. I think we have some of them printed but everything else is irretrievably lost. I'm devastated. We'd had pics backed up on both a computer (that got infected with...
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1.0
I didn't like
  • That they were not reliable and lost all of my photos
  • Disappearance of my photos
  • Customer service
#794860
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I have used winkflash for about 8 years, but am so disgusted with the total, disregard for customer service and turtle-slow, user unfriendly website, I am ready to go to another photo developing service. Last week I uploaded and ordered pictures from July to December....
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1.4
I liked
  • Variety of photo sizes
I didn't like
  • Shipping cost
  • Lack of interest in helping a customer
  • Website speed
#788455
Reply to reviews
Since Winkflash changed ownersip it is far from what it was. Soo sad. I have had lost orders. All my photos were lost. The postage rates are awful. The only thing i have done now is 4x6 prints becuse they ship for free. Anything else as enlargements collages etc...
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Linetta

Linetta They also cannot be contacted by phone. Lose orders and cancel orders. I have had big orders lost in tube mail. Last order took 6 weeks to arrive. Winkflash needs to have ...

I've had a Winkflash account for years, I went to log in last week and was unable. After trying several times my email address wasn't recognized. I finally emailed customer serverice, who responded that the company just closed down over night last August, I never...
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Anonymous

Anonymous I am soo upset. I too have lost all the pictures from my son being born and the first few years of his life. I can't believe they did this!! Those are photos he/we will never ...

Anonymous

Anonymous Did you ever get a response? I have years of photos that may be gone as well.All of my childrens newborn photos. Im freaking out!!!

I didn't like
  • Unusable website
  • Lying about no server access
  • No warning
#755876
Reply to reviews
Experience with Winkflash NEW Winkflash!- in a word DON'T! It is NOTHING like the old winkflash!! Their website is just not great, and that's when it works. It is is riddled with issues for large orders!! (At least on IE and Chrome - you know the two most popular...
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2.3
I didn't like
  • Customer service
  • Unusable website
  • Shipping costs
#701989
Reply to reviews
Winkflash's new owners claimed for months that they had all our photos, but they were transferring them over to the new website. After inquiring multiple times, I was assured they were still there. Then suddenly? I received an email claiming that they were so sorry,...
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1.0
I didn't like
  • Lying about missing photos
  • Lying about no server access
Reply to reviews

Contact WinkFlash

Headquarters Address:
Winkflash
200 Circuit Drive
North Kingstown, RI 02852
Phone:
(800) 443-4436
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Companies similar to WinkFlash

Winkflash lost 10 years of photos of my children, vacations, friends and family who have passed away. They cannot be replaced. There was no word from the previous owners that they were closing. They should have given all of us time to download our pictures so that they...
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Anonymous

Anonymous Same thing here. So hurt and saddened. These are memories of many lives now gone. Cherished memories. Class Action Lawsuit?? I would be interested

Anonymous

Anonymous I just found out the same thing!!! No notification what so ever!! Maddening. Lost years of pictures as well.

I didn't like
  • Disappearance of my photos
  • No warning
#615158
Reply to reviews