Wing Alpha
Wing Alpha Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Wing Alpha has 2.7 star rating based on 8 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Airport chal nahin Raha ise please Sahi karke bhejen", "Avoid", "Quality", "With such as happened; there needs to be honored, a real and true 24/hour customer service, or the listing needs to be removed. Customers needing service need to definitely try and make contact between 8:00 am and 5:00 pm.", "If you get any promises, better get it in writing. Dont trust them to do as promised.".
Most users ask Wing Alpha for the refund as a solution to their issues.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Wing Alpha has 2.7 star rating based on 8 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Airport chal nahin Raha ise please Sahi karke bhejen", "Avoid", "Quality", "With such as happened; there needs to be honored, a real and true 24/hour customer service, or the listing needs to be removed. Customers needing service need to definitely try and make contact between 8:00 am and 5:00 pm.", "If you get any promises, better get it in writing. Dont trust them to do as promised.".
Most users ask Wing Alpha for the refund as a solution to their issues.
Review authors value the most Diversity of Products or Services and Reliability. Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is medium according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Cancel My Account
I am being billed monthly from here and I don't know why. Please cancel! Thank you, Debbie Gossman, Gossman136@***.com.
Preferred solution: Full refund
Brooklyn, New York
Change plan
Needed to take of text did without any problems very helpful agent. Spoke very clear and understood what was needed to be done
Great Falls, Montana
Turn phones on
Very upsetting!!! Paid bill and you won't restore our service!!
And no customer support on weekend. Turn our phones back on!
Phoenix, Arizona
International calls not working
I cannot make calls to Mexico all day today . I need it to work all the time, not some of the time Please get this matter fixed immediately
Hilliard, Ohio
They locked my phone, refused to fix it and refuse to reimburse me.
They had a network update earlier this year, which ruined a perfectly functioning 1 year old iPhone bought unlocked. After their network update, my iPhone would not connect to any carrier, not even wing itself.
They left me stranded without data and without the ability to make calls for days. After basically no resolve from their end, I decided to port out and try a new carrier. Even their port out to keep my number was botched. I had to buy a completely new phone and change my number.
I had apple and the phone tech at my new carrier check my phone and they both said it was an issue with my previous carrier as my phone was now locked.
I have been trying to get them to reimburse me since march and they just ignore my emails. If anybody doubts me or any wing representative feels the need to say I am lying, I have proof of all conversations and proof that my phone was locked.
User's recommendation: Avoid
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer972181****
Ear board chal nahin raha hai please ise Sahi karke bhejen airport chal nahin raha hai aur isko jaldi se jaldi Sahi kar den
User's recommendation: Airport chal nahin Raha ise please Sahi karke bhejen
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Baton Rouge, Louisiana
Resolved: Wing 24/7 customer service absence
Company fixed the issue and I have been provided with apology.
Sending a QR code link that was broken, offering SIM card that would take several days to arrive; and she was in need of banking service during the time. Customer service was nowhere to be found. Closed even though listed as 24/hour contact. No phone number for Wing answered.
Stated available next business day.
Totally irresponsible service for customers needing answers about no available service even though service paid for. My searching, calling, even chat closed.
User's recommendation: With such as happened; there needs to be honored, a real and true 24/hour customer service, or the listing needs to be removed. Customers needing service need to definitely try and make contact between 8:00 am and 5:00 pm.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerVery slow data
My plan is unlimited data service but data finished early month plan. I recommend that don't take advantage on your customers
Preferred solution: Price reduction
Airbuds refund
Headset box is not charger. One side buds is not workings
Headset box is not charger.
One side buds is not workings
Headset box is not charger. One side buds is not working
Headset box is not charger. One side buds is not working
Headset box is not charger.
One side buds is not working
Headset box is not charger. One side buds is not working
Preferred solution: Full refund
User's recommendation: Quality
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Weatherford, Texas
Wing FAILED to pay off my AT&T phone as agreed
This will be time number 7 that i have attempted to get a response.
I joined wing 3 years ago and although i was hesitant because I was a AT&T customer and had just financed an iphone xr.
After showing my concern of leaving AT&T before paying off my phone, the salesman for Wing said if I join wing, they will pay my phone off. So of course i joined wing.
Even had my son join because he had also just financed a phone from AT&T.
Being under the impression our phones were now paid off, 2 yrs after joining.
You can imagine my anger to learn not only so i owe 1000.00 for the phone but a credit collection agency has now tacked on an additional 750.00 to the amount due!
I have called and emailed wing and get the same answers, we will look into this and a supervisor will call you before end of day
NO CALLS ever from any supervisor.
I just want my phone paid off. I want someone at wing to do the right thing and be true to their word!
(Ps: my son also did not get what was promised to him, a phone paid off)
Preferred solution: Full refund
User's recommendation: If you get any promises, better get it in writing. Dont trust them to do as promised.
San Jose, California
You still have my number i want it back 415676****
Well you guys had me pay off what I owe you and you never released my number back to me make sure when you port out they don't scam you
Preferred solution: My number back or free service
User's recommendation: What out
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