Wines com
Wines com Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Wines com has a 4.0 star rating from 1 review and overall customer sentiment is mostly satisfied; reviewers praise website and location and note a low price level.
Positive Feedback
Customers cite a good selection and satisfactory delivery experience in Wines com reviews, with website usability highlighted as valuable.
Negative Feedback / Risk Areas
- Wines com customer complaints focus on balance and store credit not redeemable and restrictive ordering rules.
- Issues reported with refunds, exchange and cancellation policy and perceived withholding of credit.
- Concerns about auto-ship or minimum quantity requirements when trying to use vouchers.
Key Takeaways for Future Customers
- Check terms for vouchers and minimum order limits before purchase.
- Confirm refund and exchange policies and contact customer service about store credit.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Wines com has a 4.0 star rating from 1 review and overall customer sentiment is mostly satisfied; reviewers praise website and location and note a low price level.
Positive Feedback
Customers cite a good selection and satisfactory delivery experience in Wines com reviews, with website usability highlighted as valuable.
Negative Feedback / Risk Areas
- Wines com customer complaints focus on balance and store credit not redeemable and restrictive ordering rules.
- Issues reported with refunds, exchange and cancellation policy and perceived withholding of credit.
- Concerns about auto-ship or minimum quantity requirements when trying to use vouchers.
Key Takeaways for Future Customers
- Check terms for vouchers and minimum order limits before purchase.
- Confirm refund and exchange policies and contact customer service about store credit.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: I have $29.00 in my Swirl account, but can't afford to use it.
- - Wine delivered today via Groupon; service was good.
- - Unspent balance $29 can't be used for a single bottle; I received a case order this morning.
I bought a voucher from Groupon, and my wine was delivered today, so far, all is good. The problem is the fact that although I have just over $29.00 unspent, I cannot place a small order to use my balance.
I wanted to just order a single bottle, but Swirl insists that I buy at least six bottles! I just received their order for a case this morning, so I don't need or want more.
I guess they are planning to keep my money. Sadly, although their service was good, this 'money grabbing' will ensure that I never order from them again.
- Good selection
- Are keeping my store credit
- Balance not able to be redeemed
Preferred solution: Full refund
User's recommendation: Be CAREFUL, when ordering from this site.
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