Unclaimed
Wine Chateau Reviews
500
CLAIMED LOSSES
3
TOTAL REVIEWS
Didn’t get what was offered
Bought 2 bottles bumbu with set of two Bumbu glasses as gifts I got the Bumbu but not the glasses as advertised there customer suport never reached out after I phoned them and emailed them three are more times they have no desire to remedy the issue never recived return email phone call
User's recommendation: I’d call before I’d trust there advertising.
ID
Location
New York, New York
I called, my call didn’t get answered. There is nothing to review. Nothing gets nothing.
I tried to make a purchase on line, my card didnt get accepted, although I know its valid and there is a balance on it enough for that purchase.
User's recommendation: Make your shopping old fashioned way: over the phone or in the store.
ID
Location
Philadelphia, Pennsylvania
Wine Chateau 3-day Delivery Service Review
I ordered Wine & Spirits to my family in FL two years in a row and last time I had to call and ask them what happened to my gift in 2015, they said they are out of stock and delivered 4 days later after I complained to one of their stores and gave them all the info. they credited me the shipping chagres. this year 2016 I ordered the Wine & Spirit again online to the same address with 3 day shipping which they charges me $32.00 and delivery was on 12/23, instead they sent me an email today on the day of delivery, that they don't have the items in stock. Very Very disappointed!!!! Shame on Wine Chateau!! They put out a lot of good prices online.. to attract online traffic and deceive the consumers.
ID
Reason of review
Problem with delivery
Loss
$500
Preferred solution
Let the company propose a solution
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