Anonymous
map-marker Belvedere, Bexley

They repaired one window but I’ve had to buy more laminate and pay someone to fix another

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Windows Plus Roofs - They repaired one window but I’ve had to buy more laminate and pay...
Windows Plus Roofs - They repaired one window but I’ve had to buy more laminate... - Image 2
Windows Plus Roofs - They repaired one window but I’ve had to buy more laminate... - Image 3
Windows Plus Roofs - They repaired one window but I’ve had to buy more laminate... - Image 4
Windows Plus Roofs - They repaired one window but I’ve had to buy more laminate... - Image 5

I was assured that any issues would be resolved speedily and to our satisfaction but sadly this was not the case

I appreciate that sometimes issues arise but I explained to the fitters that the cladding was fragile so please take care to be told they know what they are doing subsequently when the damage was done Im left to repair the damage I was assured that my costs would be covered Im still awaiting a refund for my materials after submitting my receipt over 5 weeks and numerous calls to the company

Going back to our initial contact with this company I feel that they use hard sell tactics if you dont agree to order at that appointment it makes expensive windows unaffordable because they give you a today price or practically double the price if you want breathing/thinking space

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User's recommendation: Don’t go near

joe r Eho
map-marker Newcastle Upon Tyne, England

Unfinished work

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job was supposed to take 4 days still waiting for work to be completed 4 month later.when asking various employees of yours when completion will be they promise to phone back but never do which is a shame because we are pleased with the work even though the front door is damaged (not much) but we are not happy about paying for damaged goods. our first payment is on the 21st i am stopping this with Hitachi for the second time unless resolved.ps even your complaints dept are not answering.voidaa resolved until resolved

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Preferred solution: Let the company propose a solution

User's recommendation: AVOID

1 comment
Guest

I totally agree we have been waiting 3 years for the correct goods and sized goods so I can understand your frustration and disappointment. Needless to say I wouldn't trust this company at all.

Just look at the reviews on Google there seems an awful lot on profiles giving 2 reviews at 5 stars and both are for the same company. I just wounder if alot of reviews are true or are manipulated to give a false impression.

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