Windowbox
Windowbox Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Windowbox has 3.4 star rating based on 3 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Recent recommendations regarding this business are as follows: "be careful of prices".
Review authors value the most Turnaround Time and Discounts and Special Offers. The price level of this organization is medium according to consumer reviews.
Contacted the company with a pricing issue
The company contacted me and resolved the issue to my complete satisfaction
I will not hesitate to shop with them again
Dan Cuse
- Great customer satisfaction
Preferred solution: customer service handled my issue
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI ordered 2 simple window boxes for $42.00 I received a e mail stating there was a price error and the 2 (very simple) boxes were now over $700
Changing prices after ordering a simple 2 window boxes for 42 dollars then changing the price to over $700
Preferred solution: Full refund
User's recommendation: be careful of prices
POOR COMMUNICATIONS
I ORDERED CUSTOME LINERS FROM WINDOWBOX.COM, AND WAS TOLD I WOULD RECEIVE THESE IN 2-3 WEEKS. I CONFIRMED WITH MARIA TWO DAYS AFTER MY INITIAL ORDER AND ONCE AGAIN TOLD THEY WOULD BE DELIVERED IN 2-3 WEEKS.
AFTER NOT RECEIVING LINERS I SENT EMAILS REQUESTING WHEN TO EXPECT THEM.
FIVE WEEKS LATER RECEIVED PHONE CALL TELLING ME THEY WERE BEHIND SCHEDULE AND WOULD BE ANOTHER 5-6 WEEKS.I HAD A CONTRACTOR SET UP TO INSTALL THE LINERS AND HAD TO CANCEL AND FIND ANOTHER SOURCE TO PURCHASE NEW LINERS. THIS COMPANY HAS NO REGARD FOR GOOD CUSTOMER RELATIONS AND SHANDRA DID NOT EVEN OFFER ANY TYPE OF APOLOGY FOR NOT INFORMING US SOONER.
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We endeavor to delight our customers. When a website glitch charged this particular order for just the mounting hardware and not for the four window boxes we fixed the website and offered the customer to honor the order at the original incorrect price. If ever there is an issue with our service or our products we will do our very best to come to an amicable resolution.
Window Box did contact me and resolved the issue Dan c
I am happy to say Window Box contacted me and resolved the issue to my full Satisfaction Dan C