Windowbox
Windowbox Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Windowbox reviews show a 3.0 star rating from 2 reviews, a 50/50 split between positive and unfavorable feedback, and recent recommendations to be careful of prices. Reviewers value discounts, special offers, and turnaround time; price level is medium and consumer sentiment is mostly neutral.
Key Takeaways for Future Customers
- Expect mixed experiences; check current pricing before completing orders.
- Watch for price change issues and confirm order total in writing.
- Consider asking about shipping timelines and customer service response.
Negative Feedback / Risk Areas
- Price changes after ordering and billing disputes.
- Poor communications and delayed turnaround causing project disruption.
- Customer complaints about lack of apology or proactive updates from customer service.
Positive Feedback
Some customers report resolved pricing issues and are willing to shop again; discounts and fast turnaround are valued.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Windowbox reviews show a 3.0 star rating from 2 reviews, a 50/50 split between positive and unfavorable feedback, and recent recommendations to be careful of prices. Reviewers value discounts, special offers, and turnaround time; price level is medium and consumer sentiment is mostly neutral.
Key Takeaways for Future Customers
- Expect mixed experiences; check current pricing before completing orders.
- Watch for price change issues and confirm order total in writing.
- Consider asking about shipping timelines and customer service response.
Negative Feedback / Risk Areas
- Price changes after ordering and billing disputes.
- Poor communications and delayed turnaround causing project disruption.
- Customer complaints about lack of apology or proactive updates from customer service.
Positive Feedback
Some customers report resolved pricing issues and are willing to shop again; discounts and fast turnaround are valued.
Contacted the company with a pricing issue
The company contacted me and resolved the issue to my complete satisfaction
I will not hesitate to shop with them again
Dan Cuse
- Great customer satisfaction
Preferred solution: customer service handled my issue
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI ordered 2 simple window boxes for $42.00 I received a e mail stating there was a price error and the 2 (very simple) boxes were now over $700
Changing prices after ordering a simple 2 window boxes for 42 dollars then changing the price to over $700
Preferred solution: Full refund
User's recommendation: be careful of prices
POOR COMMUNICATIONS
- - Custom liners ordered; delivery promised 2-3 weeks; Maria confirmed.
- - Five weeks later I was told they were behind and would need 5-6 more weeks.
I ORDERED CUSTOME LINERS FROM WINDOWBOX.COM, AND WAS TOLD I WOULD RECEIVE THESE IN 2-3 WEEKS. I CONFIRMED WITH MARIA TWO DAYS AFTER MY INITIAL ORDER AND ONCE AGAIN TOLD THEY WOULD BE DELIVERED IN 2-3 WEEKS.
AFTER NOT RECEIVING LINERS I SENT EMAILS REQUESTING WHEN TO EXPECT THEM.
FIVE WEEKS LATER RECEIVED PHONE CALL TELLING ME THEY WERE BEHIND SCHEDULE AND WOULD BE ANOTHER 5-6 WEEKS.I HAD A CONTRACTOR SET UP TO INSTALL THE LINERS AND HAD TO CANCEL AND FIND ANOTHER SOURCE TO PURCHASE NEW LINERS. THIS COMPANY HAS NO REGARD FOR GOOD CUSTOMER RELATIONS AND SHANDRA DID NOT EVEN OFFER ANY TYPE OF APOLOGY FOR NOT INFORMING US SOONER.
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We endeavor to delight our customers. When a website glitch charged this particular order for just the mounting hardware and not for the four window boxes we fixed the website and offered the customer to honor the order at the original incorrect price. If ever there is an issue with our service or our products we will do our very best to come to an amicable resolution.
Window Box did contact me and resolved the issue Dan c
I am happy to say Window Box contacted me and resolved the issue to my full Satisfaction Dan C