Manufacturer: Window World Category: Installation Clear all filters (63 of 63 reviews match)
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We decided to give WW of Huntsville a second chance after having a horrible experience in getting a replacement window in our bathroom installed. It took eight weeks from start to finish simply because of scheduling calamities. We ordered 4 atrium door replacements for our home on June 27 through Todd Scrimscher. He was very pleasant and super apologetic because of our first experience. I told him I really hoped to have all this done before...
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I would not recommend Window World to my enemy. They didn't start on the day they were supposed to and when they did start, I was lucky enough to get a subcontractor who had only did 3 or 4 jobs with the company before mine. The installers didn't start until around 10am and quit around 3:30 or 4:00.It was a hellish night mare from the start. They had no concept of being respectable of some ones home. It was supposed to be a 3-5 day job. For this...
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I liked
  • Windows themselves are okay
I didn't like
  • Shady unprofessional installers
  • Drywall
#911353
I purchased 15 Windows from Window World over a month ago. Tyler came and told me they would have to wait for the Windows to come in, I found out the windows have been in for over a week but, they told me two of their installers quit on them.( I guess that is supposed to be a legit reason why I have to wait) 2 days ago Tyler said he would come and install them ( he's their sales guy) when I called them this morning the office gal said Tyler is...
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Window World Window Installation Review

#700433
sales guy was pushy rude product sucked. told a friend dont buy from them he did windows fell out and installer was a subcontractor never finished job went to court and won
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Window World Window Installation Review

#693053
1.8
Two months later... got these PLASTIC windows after quoted date of delivery.. And sliding door.. none fit right and installer said call him NOT company if something wrong with sliding doors or windows. PLASTIC IS SHAVED OFF ON ALL WINDOWS AND SLIDING DOOR.... WORTHLESS. GO TO MENARDS AND INSTALL YOURSELF... CHEAPER THAN THEIR "189.00" PRICE
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Window World Window Installation Review

#681129
Last year in August my front door along with few windows. It is a double door. Some part at the bottom of one door was broken while installing. I have called the office at least 20 times. In January they have come and taken few pictures too. Still nobody has come to fix the door.
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I had a problem with Window Word of Johnson City, NY scheduling my windows and door to be installed. They were scheduled at the end of June. I changed the date to the following day about 2 weeks prior to the schedules date with no problem. On the original date of installation, I get a call from Window World stating they were double booked. I told them they were scheduled to come the following day and they had no record of it. I rescheduled...
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Anonymous

Anonymous did you file a complaint with the bbb? I'm trying to get ahold of the owner as well. I was rudely told that the owner will not call me. Just like if I wanted to speak to the h...

Greg the manager did come out on June 30, 2016 to look at them and promised me to get that corrected. I am still waiting on that. I am also still waiting on the window and sliding glass door. Reading all that negative review from so many people who had work ordered and done makes me really worried since now August 2016 is here a week from today. I hope I didn't make a mistake choosing Window World. I would love to write a very positive...
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Anonymous

Strike3 Just to think I was getting ready to go give them a deposit for windows in my house. Although he did tell me that I was free to contact folks in my area where they did instal...

I had used Window World for a house I owned in 2009 with great results. I recently sold that house and moved into a new one (early 2016) that needed new windows and went with Window World since I had a nice experience with them previously. Ugh, big mistake. The actual windows themselves are fine, but the service was so horrible it would have been comical if I didn't have to deal with the results and the continual follow up in an attempt to fix...
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Anonymous

Maddness Bad company! The worst windows on earth. Ours fell out of the sockets when opening during the night. Who do you call in the middle of the night?

2.5
I liked
  • Product itself
I didn't like
  • Custermer service
#860299
I also am in Florida, Kevin sold me 3 Windows , I had to chase and call him to find out where my windows were weeks after initial due date, installers come with no scaffolding for a second story install??!! And a window is scratched, another week waiting for a new window and an installer than can do it. That pair installs but forgets the trim for one window, which I hired a handy man to do and the other window has no trim so that's been ordered...
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Had 27 windows and wraps done on 3.23.16. The job was so bad that an executive named Larry came to the house and assured me it would be fixed right, that is everything that was not done correctly. On 5.11.16 a crew came to fix and wrap 12 windows and they did not complete the job, they just left and said they had to go. I called my rep and the executive and they never responded to my complaints or that the job is not finished. They made me wait...
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1.7
I didn't like
  • Shotty workmanship for what you pay
#846128
I ordered new windows from Window World of Louisville for my 2nd home on 09/10/2015. The windows I ordered were Beige with Grid except for 3. I was called and told the windows had arrived and now was the time to schedule the installation. Living out of State in California, I scheduled the install date for March 21, 2016. I booked my flight and rental car and arrived in Louisville for the install date. The contractors that arrived were very...
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Anonymous

Anonymous This customer agreed to keep the white windows for a small discount so the installers put them in. They wouldn't put wrong windows in just to do it. They get paid when we get ...

Happy with the quality and look of the new windows from Window World of Baton Rouge. Very unhappy with the installation and customer service. Installers damaged sheet rock and left glass and trash inside and outside the house. Although they did come and fix 2 screens that weren't installed properly, repaired the sheet rock damage, and cleaned up a little bit, I am going to have to go purchase paint (bought the house a year ago and don't have...
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1.5
I liked
  • Product itself
I didn't like
  • Installers damaging property
  • Trash left behind
  • No response from sales after sale was made
#837947