Manufacturer: Window World Category: Installation Clear all filters (63 of 63 reviews match)
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I've seen Window World's windows on other peoples homes and they look great but thats not the case with me. Window World Has stood me up 3 times on installation. Ive taken blinds down moved furniture 3 times. All three times they would call the day before the install and confirm. All three times they they would call the day of the install to tell me the truck broke down. WTF? I've taken off work three days Oct 4, Oct 8, Oct 22, still no...
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I purchased windows, paid one half of the cost & then waited & waited. After 8 weeks I was told that the windows would be in next week & I would get a call. No call from them; I called & was told I would be called on Wednesday of next week to schedule. No call. When I called I was told it was a busy office & they forgot to call me. Really what type of excuse is that? So on Monday, the scheduled installation day, at 700 am I receive a call...
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1.0
I liked
  • Price
I didn't like
  • Customer service stinks
#938028
My picture window is bowed and I have a quarter inch gap on both sides..They damaged my siding in the back..I have holes and dents..My new door, is not installed the right way and It broke..and leaks...Caulk that I had to beg them to come back and do on the outside..is falling off. 4 people questioned me about the caulk on the outside of the windows. I have a few windows that leak.. I spent 4,769.00, and my siding is going to be more to...
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LynneCarroll17

LynneCarroll17 And, Just filed my complaint to the BBB of Toledo, Ohio. I am woman...Hear me ROAR!

1.0
I didn't like
  • How they handle complaints
  • Rude staff

Window World Window Installation Review

#829330
1.8
Still waiting on window world to address the issues with instillation on or windows and doors .... Been dealing with them for weeks no problem billing us right away though ...just an FYI they subcontract with local contractors anyway so you might as well look into them it's probably cheaper and the same quality of work
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Window World Window Installation Review

#824398
4.6
We have had them 2 times to install windows. They did a great job both times. Edna. Anderson SC
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Window World Window Installation Review

#799723
Wow, window world uses made in America to sell its products. Bought windows and 3 mexicans show up for the install ! Two couldnt speak english. What a screwed up company. Dave Ramsey shame on you!
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Window World Window Installation Review

#718679
2.0
Window world of Orlando, installed kitchen bay window. Many problems, franchiser owner (Brian Tillman ) won't answer or return calls. Problem over 4 years. Have spent over $12,000 on Windows. Have called corporate office with no Real success. BEWARE of warrenty service
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A little over a year ago we purchased a house with the contingency that the large picture window be replaced due to leaking. The previous owner ordered a window from Window World which took 6 weeks to arrive and install. A few weeks ago when we had 4 straight days of rain, I looked below the window randomly and noticed water on my dry wall again. I called Window World and they promptly told me that the warranty wasn't transferred into our name...
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Anonymous

Anonymous Maybe the seller of the house negotiated a lower price for the window, if Window World deleted the house-lifetime guarantee? Could that be? This might have saved him $100, m...

00 dollars sales man ordered door to tall would not fit in opening ,they cut the support header of house then put a window that was to wide beside and framed a 2"x6"wall underneath when porch is framed out of 2"x4"s spent all last weekend tearing out and replacing shoddy workmanship, i will never have these people do any thing for me ever again. called several times , they finally sent a crew out and they took one look at house made a...
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Anonymous

Anonymous owner did repay me for time and trouble , thank you.

Anonymous

Anonymous talked with owner of Hughesville store Mr Shirey said he would reimburse me for my time and trouble and materials needed to make this right.

1.0
I didn't like
  • Poor customer service and defective products
  • Shotty workmanship for what you pay
#935001
We were promised windows ahead of a big event we were having at our home. We stressed the importance of having the windows prior to the event, and they said they could deliver. Fine. Installers came without windows to sunroom; they came the next time (1 day prior to the event to complete Sunroom), but measurements were not accurate; came back next time with wrong windows; came back again with wrong windows. Once installed, I asked for them...
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Anonymous

Anonymous well this is the problem . Whenever you want something to happen according to a plan . The first thing you should do is have a plan B . In this country we have too many peop...

Anonymous

Anonymous Hello,
I would like the opportunity to speak with you in regards to your issues and concerns. Customer satisfaction is our #1 priority and promise, I would like the chance...

2.4
I liked
  • Look of the windows
I didn't like
  • Shotty workmanship for what you pay
#931479
I had an appointment for months to have windows installed.Appointment was confirmed two weeks ago. Now on the DAY BEFORE scheduled installation at four P.M. I get a call saying it's not going to happen. Customer rep says " I'll call you back with another install date ". After waiting a while I call them back and they are closed. To say I am pissed would not be enough. They also state that they can NOT give a refund because they have already...
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1.0
I liked
  • Nothing so far
I didn't like
  • Customer service and quality
#924486
Window world is charging $65 to do a retest of their window after installation, they offer lifetime warranty but you have to pay $65 for them come and check they windows efficiency after installation, my window is very hot when i touch them. RIPOFF. RIPOFF,RIPOFF,RIPOFF. ripoff ripoff ripoff ripoff ripoff ripoff ripoff FDLE please investigate this company ripoff ripoff ripoff ripoff ripoff a big big big big ripoff a big big ripoff n o follow...
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2.0
I liked
  • Not great but average
I didn't like
  • Lies
#922908
We had ordered our windows from Window World, in the hopes of having them installed by their installers. My husband ended up losing hours at his job, so was unable to pay for the windows, and installation. I called and spoke to Cierra at the Indianapolis office. She said that our windows were already finished and that the truck was coming to deliver to the office within the week Lie! so was unable to cancel the order, but said that she would ***...
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5.0
I liked
  • Price
  • Look of the windows
I didn't like
  • Customer service
Had them come out and give me a quote.I gave them a down payment equaling 50% of the cost of the windows. They told me it would take 6-8 for install. I am now at week 16 and they haven't even scheduled me yet. Called in about just getting a refund so I could go with another company and they told me that there is fine print on the back of the contract that says I will lose the money I put down on the windows. I am VERY UNHAPPY with this...
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Anonymous

Bruce B I started with window replacement in January and now it is September. Window World replaced 8 windows and I am still waiting for the last 3. They keep bringing the wrong windo...

1.0
I didn't like
  • Many phone calls to schedule and resolve issues
#915029