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We just recently had an awful experience with Window World - the installers did not do the best job - we were charged for cleanup and they did not completely clean up - excessive caulking around the windows - bent frame - liars from the salesman down to the supervisor - we will share this experience with others, so they will not use them - we recommend Windows USA -they are professional. The young men that came out took all day and they left...
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#1008419
Took 3 months for windows to arrive. Appointment set up to install windows. The day before the installation, they called to postpone for a week. The day of the install they called to say the installers called in sick. Set up an appointment for the next week. called the day before the install to postpone again. Said they needed to come on the day scheduled or the next day. Settled on the next day but only one installer. One set of windows had the...
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2.4
#1008286
My wife has received three (3) cups from TeeChips and she never ordered anything from you. The products were addressed to Alma Arizona Reeves 2134 N Washington Rd Huachuca City AZ 85616 I don't want it, I don't want it,I don't want the articles or anything thing I have never ordered so please answer as to why I have received these articles that I don't Want so please don't send more articles I don't want. no no no no no no no no no no no no more...
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Anonymous

Anonymous Are you out of your meds

#1006121

Delivery Service Review

#996551
2.5
15 weeks still don't have windows! Said they would be here Monday 1/24/17 called said they would be here Tuesday at 10 called said they would be here at lunch time then called said it would be Tomorrow! Window world Athens GA SUCKS!!! If you want your windows on time call someone else. STILL WAITING!!!!!
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Window World Window Installation Review

#971386
2.1
We used Window World in Terrehaute. Still waitimg on a screen replacment for our kitchen. It came with a hole in it. It took several trips to get the job done. Not unhappy with tje windiws, but the service leaves a lot to be desired.
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Window World Window Installation Review

#965503
4.8
We hired Window World in Nicholasville Ky, the sales rep Bill was excellent and they called to say they were coming at a certain time to install windows and they were very prompt. The windows look great and I only had one issue of some glass outside but it was quickly resolved and I would recommend this company. R. B. Nicholasville, Ky
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Shingles Replaced Review

#965326
3.9
Had a roof done 12/1. Had know idea they were coming. Called twice over the last 3 weeks i had to leave messages no return calls. I should have gotten a notice. I plann on having a door done however may reconsider.
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Cancelled 1st install date blaming weather, lost a vacation day and a day of pay a week later. Windows look good, installation appears to be good. Hand prints, glue from stickers and crud left on glass. Installer made an attempt to clean floors after install was completed, but Wife and myself broke out broom and vacuum to finish clean up. Left broken glass on drive way, a week after install I'm still picking up broken glass. Heard a lot of good...
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2.8
I liked
  • Windows look well made
I didn't like
  • Did not clean up
  • Left a mess
#1003846
Was told 4-6 weeks. Never any calls during that time. Finally called them after 6 weeks and was told two more weeks. Installers did a terrible job. Left openings outside the bay window on my soffit. They also filled 2 inch gaps on the interior trim of the picture window with joint compound that shrunk & looks like ***. Installers said they didn't have the right material to match it! Ate you kidding me! Aside from that, I can hear every noise...
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Anonymous

kjk please make your 500 ww comments sortable by state, or better by zipcode. That still retains anonymity but gives us more local quality feedback!. I'm in WA state and feel an A...

Anonymous

Anonymous I understand your complaints. But it's Window World! Would you buy a bed spread from Dollar General and then complain because the quality isn't as good as Bed, Bath and Beyond...

1.9
#1003671

Featured

We ordered 2 Patio doors in August , they finally came in. 4 inches to small . They measured 4 times .It took several phone calls and apts that were set up and given away to others , or canceled leaves us at November 10th installed . Came at 10;30 left at 8;30. I missed 1/2 of my husbands birthday party that Friday. My room usually is inly 54 to 57 degrees. I Hate them they are just like having my 35 yr old Anderson Windows. They don't answer my...
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winworld

winworld Hi Lise. If you will kindly contact Consumer Relations at Window World, Inc. in North Carolina we will be happy to try and assist. Please call 1-866-740-2100. Thank you.

1.2
I didn't like
  • Sales persom had little knowledg of product line
  • Poor customer service
#996899
My experience with window world of Somerset was excellent. They came out to house and explained about process, took our info and we applied for financing. They said it would take 8 or 9 weeks to make window and have it delivered. After 8 weeks, they called us and set up a time for installation. The contractor came on time. They were courteous and did an excellent job of installing the window, which by the way was a big bay window. I would...
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The owner of Window World located in Hilliard, Ohio, came out to my house on January 6th, 2017. He listed his prices, wrote an etimate. I called him the same day and told him we agreed to the contract and wished to proceed. The next step was to have his measurement guy come by to measure our five windows that needed replacement. Eleven days passed and no word from Window World. I called the owner back and he informed me he forgot and apologized....
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I just got my windows installed by Window World of Atlanta about a month ago. My windows are fogging. The funny thing is only the windows installed by Window World are fogging. My 20 year old windows are fine. They are telling me that their windows are so good that it keeps the humidity out and hence they are fogging. This is the worst explanation that I have ever heard. It is like installing single pane windows and going back to 1950s. They are...
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Anonymous

Anonymous Sorry, but you got what you paid for. Window World is like the Dollar General of windows, so in all fairness to Window World, you pretty much got what is to be expected.

h.kitchener

h.kitchener Sounds like the seals have failed. This usually happens as windows age, but in your situation it is probably due to a manufacturing defect at the plant. Windows are not suppos...

Contact Window World

Headquarters Address:
Window World Corporate Office
118 Shaver Street
N. Wilkesboro, NC 28659
Phone:
(866) 740-2100
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My husband and I bought a house that had all the windows done by Window World. We have a window in the kitchen that the seal was bad and was causing water damage to the wall. We called them in July 2016 about this issue. We have been having to call them every few weeks for the past 6 months to get this damage repaired. The window was redone in September finally, but the wall damage was still there. They told us every time we called that a...
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Anonymous

Anonymous Rather than go by what anyone says, ask for their warranties. For what Window World can promise, they will deliver on those promises.
They could work on their customer serv...

#991340