Window Nation
Window Nation Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Window Nation reviews show a 1.0 star rating from 3 customers; consumers are mostly dissatisfied, reporting poor customer service, high pricing, communication failures, and installation problems.
Key Takeaways for Future Customers
- Expect delays and limited responsiveness after down payments; many customer complaints note poor communication.
- Installation quality concerns: wrong windows and repeated service visits reported.
- Watch for billing issues and unresolved holdback amounts and ask about refunds or compensation upfront.
Negative Feedback / Risk Areas
- Poor customer service and staff communication leading to frustration.
- Non-payment of contractor holdback and billing/refund disputes.
- Repeated installation errors requiring multiple return visits.
Positive Feedback
One representative, Derek Hightower, received positive mention for his presentation.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Window Nation reviews show a 1.0 star rating from 3 customers; consumers are mostly dissatisfied, reporting poor customer service, high pricing, communication failures, and installation problems.
Key Takeaways for Future Customers
- Expect delays and limited responsiveness after down payments; many customer complaints note poor communication.
- Installation quality concerns: wrong windows and repeated service visits reported.
- Watch for billing issues and unresolved holdback amounts and ask about refunds or compensation upfront.
Negative Feedback / Risk Areas
- Poor customer service and staff communication leading to frustration.
- Non-payment of contractor holdback and billing/refund disputes.
- Repeated installation errors requiring multiple return visits.
Positive Feedback
One representative, Derek Hightower, received positive mention for his presentation.
Turn one complaint into a collective action
Troutdale, Oregon
No answer fail to communicate
Non-payment of contractor holdback funds: $5,000.00, and the complaint location I worked at won't help me.
- Sneaky sales
Preferred solution: Full refund
User's recommendation: No don’t buy from them unless you want the run around
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Parkville, Maryland
Poor communication amongst staff and customers
- - One star, Derek Hightower's presentation was good.
- - No follow-up after the down payment.
- - Install set for January 2026; promised before Christmas.
Not a good experience at all. I haven’t even had the windows installed yet. Nope will never recommend
As mentioned in a previous review, the one star is for Derek Hightower's presentation, which was good; however, after the down payment, forget it. If you have any questions, don't expect a return call.
My windows will be installed in January 2026, although I was told before Christmas.
I'm a bit nervous about how well the job will be done and being able to talk with someone. All in all, I would not refer Window Nation to anyone.
- Installation has not taken place yet but i am now a bit nervous
Preferred solution: Improve communication amongst staff so you’re all on the same page and respond to customers emails and phone calls.
User's recommendation: Recommendations, make yourselves available to respond to your customers and communicate with each other
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWrong windows don't line up 3 rd trip
- - Please call 330 206-****.
- - Ongoing issues since April 21; 3 visits (May 30, July 28) and still not resolved; no review or BBB contact.
Beware
I was explaining my issues and he hung up on me....he should have tried to call me back if it was an accident....obviously it wasn't. No one cares obviously.
No one has tried to make it right...just excuses. The next time they come will be the 4th time...Windows every going to be right?We came to window nation because of the reviews but we sure haven't received what we paid for.
...I regret it to say the least. Would not recommend ever.
Please call 330 206-****.
Horrible experience and still dealing with issues since April 21st...1st installation. Been out May 30th 2nd time, July 28th 3rd time still issues.
Beyond frustrating and not happy. You have caused so much stress, and inconvenience!!!
I need results and actually compensation. I have not given a review yet or contacted the BBB.
Sincerely,
Connie Ohman
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