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WiMacTel

WiMacTel

www.wimactel.com
What is your customer experience with WiMacTel?

WiMacTel Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

WiMacTel has a 1.0 star rating from 1 review and strong negative sentiment; WiMacTel reviews show consumers mostly dissatisfied with billing and customer service.

Positive Feedback

There are no positive comments in the available reviews; recommendations advise consumers to report issues to regulators.

Negative Feedback / Risk Areas

  • Recurring WiMacTel customer complaints about unexpected charges on phone bills and high price levels.
  • Poor communication and slow response to removal requests for equipment.
  • Allegations of overcharging at payphones and difficulty obtaining refunds.

Key Takeaways for Future Customers

  • Check billing details closely and monitor your carrier statements for unknown charges.
  • Expect limited customer service responsiveness based on reported experiences.
  • Consider filing formal complaints with regulators if billing or refunds are unresolved.
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Anonymous
map-marker Victoria, British Columbia

Scam Carrier Co.

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AI Highlights
  • - I was charged on my Telus bill by scammers.
  • - I have bundled rates and did not use this company.

I received a charge on my Telus bill from these scammers. I have bundled rates, therefore I would have no reason to use this scammer company.

((I also was not aware of this company.).

I am putting in a formal complaint with the CRTC. The CRTC will not allow illegal billing.

Loss:
$389

Preferred solution: Full refund

User's recommendation: Inform the CRTC. Do NOT use this company.

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Dragonladie S

They do not communicate are disorganized

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AI Highlights
  • - Tried for months to have a phone booth removed from private property.
  • - After 5 months, it remains with no receiver and a gathering point for transients.

I have been trying for months to get them to remove their phone booth from private property. After 5 months and being told that everyone quit, it is still there. No receiver, just a gathering point for transients.

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Anonymous
map-marker Seattle, Washington

Grossly overcharged for a payphone call

AI Highlights
  • - I was charged $17.54 for $1.00 in pay phone calls in Tacoma, WA.
  • - The charge is from WIMACTEL of Palo Alto, CA.

charged 17.54 for 1.00 worth of phone calls at a pay phone because i put it on my debit card in Tacoma, Washington by WIMACTEL of Palo Alto, California.

nothing more to say, nothing more to say, nothing more to say, nothing more to say, nothing more to say, nothing more to say, nothing more to say, nothing more to say, nothing more to say, nothing more to say, nothing more to say, nothing more to say, nothing more to say, nothing more to say, nothing more to sau, nothing more to say, nothing more to say, nothing more to say, nothing more to say nothing more to say.

Loss:
$15
View full review
2 comments
Guest

They do say "Rate quotes are available upon request" So I guess the responsibility is on us to pay attention.

Guest

I just got a bank statement for 1 min and 3 min phone cost 16.57C$ and 26.43 C$ at payphone in Sourice , Canada.

I didn't get any receipt and any information for fee og payphone.

This company is rip off customer and we need to inform the customer for this.

View more comments (1)

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