Wilsonart

I had Wilsonart laminate countertop installed only two years ago, and Im seeing delaminating all over. Its ridiculous!!

Thought it was better quality.

Waste of money! Stay away!!

There is no rating for this company.

Ordered a new kitchen via Wickes. Advised kitchen would be delivered separately from work surfaces.

Confirmation received for both. Can't fault Wickes delivery via Tuffnells. Kept updated all the way through.

As for Wilson Art, Email confirming order, await further details. Nothing.

Number given you a number to chase, which is out of action. Found the main office no. you listen to a voicemail, as your transferred number is always engaged!

No delivery time, now delivery slot...

nothing from them! TERRIBLE

We are a commercial Cabinet shop.

We do cabinets for the medical industry.

They have been bought out by an investment Co.

Out of all our suppliers they have yearly increases on materials,and by far are the most expensive. Having a Two million dollar shop I find it insulting that I can go to Home Depot and by the material cheaper than I can with my cabinet shop discount in reading Ma.

I have repeatedly asked the sales rep why Joe home owner can by one sheet of laminate from HD cheaper per sq. ft. even tho I by 100's.

His stupid answer was HD has a better buying power nationally.

So why buy from you. When I ask him about their solid surface Gibralter( that was being made in Korea) and why it is almost as expensive as Corian another stupid answer It's still a little cheaper.

At least Corian is made in America.

Why buy Wilsonart ?

I don't have a good answer. neither do they.

We started using the Wilsonart 1730/1731 glue back in 2012. We had no problems with those projects.

Last year we started receiving calls from clients about jobs from 2014 delaminating. Wilsonart and Wurth Wood are of course not accepting any blame. I have had other local shops contact me about the same issues in the same time frame. As of last week we are still having clients contact us about jobs from 2014.

We have been in business since 1974 and have personally never seen anything like this happen to our products in all our years in business.

Please contact me if you are also having issues at courtalis@***.com. Other local shops are coming together on this.

wilsonarts a joke. Bought their summer carnival countertop.

When we got it where the cut for the corner was made a the elbow looked like two different products spliced together not a match. Talked with the salesman from Wilsonart. He tried to tell me that was what it was supposed to look like because Granite( Which it was to mimic) had different looks . We purchased from Lowes.

They came to the house to inspect and agreed that the product was unexceptable. Lowes in turn called Wilsonart and received the same spiel I got.

Stay away from Wilsonart, they have no interest in pleaseing the customer. You are sold to and forgot about.

Wilsonart is the sorriest place to work they make u work with crazy temporarys that are crazy the last one I worked with talked about sucidie and killing his self every day until I was sick of it I told the forming but he done nothing he just babie them it indeed getting me fired

After 18 years it meant nothing to them I was supposed to get 11hours vacation and never seen it the guy pulled a knife on me and they acted like it was my fault they had me fired me before I even got to tell my side of the story that Susan Thompson is the devile no one in pressing took up for me they acted scared to death the window crew is a joke I hope they halftime to pad lock the door all they make is junk i made it for 18 years it gets cheper everyday they suck I wouldn't recommend wilsonart to a dog there sorry temporary has more rights than a 18 year employee all of management is scared to death all they make is REJECTS they suck believe me especially Susan tompson and she couldn't even work on the floor she is satan

My wife and I are very disappointed that Wilsonart no longer makes their 7'' plank laminate flooring. We had the Watermark Maple laminate installed in our kitchen over ten years ago and it looks as good as the day it was installed!

Not a scratch on it. Fantastic floor and feels like you're walking on wood. Many of the newer laminates feel like plastic. I know because we had some put in our daughter's room about two years ago.

If anyone has a suggestion of a current laminate that is high pressure and as scratch resistant as the Wilsonart we'd appreciate the tip as we need to do our living room and dining room areas now due to pet issues. Thanks.

very disappointed when I called your complaint dept. at least 2 years ago.

Rude woman said our warrantee ran out 2 days before I called, (how convienent). She told me it would cost $835 to repair, use our material of where they cut out for Farmer sink, $35 for glue, $800 for labor. That is insane. I love the countertops but would never recommend them as this snake like crack started back where I would not even be using it.

Just happened and keeps going. I am very fussy about taking care of my things and never abused the countertops with hot dish or hitting anything on it, just happened. We cannot afford $835 to have this fixed but think the company should make good of it.

Please contact me at email mugs1953@***.com or call: 815-784-****, leave a message. Unsatisfied customer with cost to fix this.

On august 28 2013 I placed an order with my local Home Depot here in wyoming for a counter top from WILSONART the manager of Home Depot had the sales person from WILSONART on the phone for 40 minutes making sure we got the order right(I ordered a brushed copper sheet 10 ft by 4 ft) I payed for it right then and was told it would be 3 weeks well in those 3 weeks the house is finished ready to put on the market but no counter top so after calling home depot they found out that WILSONART was not going to ship the sheet out unless i payed them $280.00 for shipping the sheet was only $320.00 no were was it ever said it was going to cast anything for shipping and if they were going to charge they should have let me know up front not wait till I'm about to list the home so after 5 days on the phone with about everyone at WILSONART they are going to ship it BUT its going to be 10 more business days and I still don't know haw much shipping is.I call thet EXTORTION FROM WILSONART

Please help us we dont have any management qualifide.we ask them a favor and they always say non because SAL is afraide of the american. we want the 10hower and he refuse without any reason.4 days of 10 hrs give you maybe 2 more pressing per week,they alredy give that to serten departement,but he doesnt give it to the production guy.that cost them noting excep satisfaction of the employer to have friday night off .at least he soud try it for the summer, please help us because we never see him on the floor.we cant tell you a lot of thing sal and is teams does not correct the way they treet the emploiyer

Our contractors put WilsonArt laminate on ALL of our custom cabinetry. 3 Weeks after occupancy, it began peeling back with no rhyme or reason. Our contractors happily replaced it. Weeks later, it began happening again. The contractor AND supplier came in to inspect if it was a site condition and took some cabinet doors to send to the manufacturer (WilsonArt) for testing.

WilsonArt claims there is nothing wrong with the product and they refuse to to have our site redone at their expense. No integrity here. The laminate is ***. Don't go down this route unless you want nothing but problems. It's been a year of phone calls and empty promises...

What poor business ethic. Too bad.

Our contractors and supplier are now refusing to purchase or install WilsonArt products.

We bought the top of the line commercial flooring made by WilsonArt for a high end dermatology office/spa. We were told that this is the most resistant material and that it would withstand all sorts of damage and not get scratched or dented. Supposedly, this flooring is much better than real harwood floor and should last much longer.

The office is very well-kept and we are meticulous with cleanliness. There are no pets, rarely children and no food is allowed.

Even tiny amounts of water damaged the floor, like slight splashing from washing hands or dampness from rain.

We had it installed in June 2009 and we have had to replace the flooring once already from water damage, costing us over $10,000. Now it is damaged again. The first time there was more water, but the second time, we couldn't even locate the source of the water leakage; there was no rain, no spilled drinks, no splashing from hand washing.

True, it has no dents and scratches, but the edges of the planks are all warped and we are needing to replace it for a second time. We have three other floors that we installed floors and thankfully, we installed high end real hardwood floors. These floors have been a much better purchase and we are very happy with them.

Now that it is damaged again, we are considering replacing the entire floor with a different material. We will never buy WilsonArt again.

One week within installation of the floor, after we first washed it the floor began to delaminate. We notified the dealer and after nearly 3 months of working with the dealer, distributor and a factory rep they have refused to honor the warantee because they claim that our small dog caused the problems.

I state again that the floor failed in a dozen spots within one week.

There is no way a small dog could cause this problem in a weeks time in as many areas as there are problems.

Wilsonart does not stand behind its warantee and we would not recommend that you use their product in any area that will have even the slighest bit of moisture.