Wilshire Wigs
Wilshire Wigs Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Wilshire Wigs has 1.2 star rating based on 7 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Have a good selection, Products they offer.
Cons: Discount wigs have a no return policy, Not receiving the goods.Recent recommendations regarding this business are as follows: "BEWARE; not returning calls is very concerning!", "Use another company!", "Currently I would not buy from them.", "Stay away", "Customer beware".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Wilshire Wigs has 1.2 star rating based on 7 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Have a good selection, Products they offer.
Cons: Discount wigs have a no return policy, Not receiving the goods.Recent recommendations regarding this business are as follows: "BEWARE; not returning calls is very concerning!", "Use another company!", "Currently I would not buy from them.", "Stay away", "Customer beware".
Most users ask Wilshire Wigs for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Los Angeles, California
No Return Call to Remedy an Issue on My Newly Placed Order
On March 14, 2025, I contacted Wilshire Wigs for the First time after I placed an order with their company online. I had to find another company after finding out the company I normally ordered from had gone out of business.
On Wilshire Wigs site they said I would get 30% off my order by entering a key word; MANE. I attempted to this multiple times on the payment page, but their system did Not accept the information. I placed the order and called them to try to get help. I ended up leaving multiple messages over a one week period, but I Never got a call back.
I tried Both of their numbers again and received a message saying Both their mailboxes were full on Both numbers! It is now March 14, 2025 and Wilshire Wigs has Never returned my calls! I emailed them about the situation, but to no avail. They immediately took my payment out of my bank and then totally ignore me, the customer.
I still have Not received my merchandise.
I will report them to the BBB and Illinois Attorney General if they do not respond immediately! Suffice it to say, I will think twice before doing business with this company again!
- Seem to have stock and a good variety
- No staff answers phones
- Do not return calls
- Ignore requests so problems can be rectified
Preferred solution: Delivery AND the 30% back that I am entitled to. Otherwise, this is false advertising! I am owed this 30% back now.
User's recommendation: BEWARE; not returning calls is very concerning!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWhere’s my order?
It has been a month now and I have yet to receive my order. Are you still in business?
Return my money if you cannot fulfill the order. I have purchased many times from you in the past.
- Products they offer
- Not receiving the goods
Preferred solution: Full refund
User's recommendation: Currently I would not buy from them.
Bakersfield, California
Have not received my order placed on 11/3!!!
This company takes your money and does not deliver merchandise.
I will be turning them into the Better Business Bureau!!
User's recommendation: Use another company!
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This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Doylestown, Pennsylvania
Criminal
I've written too much. Stop sending these and send my full refund OR send me a number to someone I can actually speak to.
User's recommendation: Stay away
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerShady practice
I ordered a final sale wig and paid 90 dollars. I decided to buy from Wilshire wigs because of mostly good reviews.
Upon receiving my wig it definitely had been worn. It smelled of hair products. The wig was matted or looked burned. The wefting on the wig was stretched out.
No returns on sale items, final sale. I suffer from extreme hair loss. I am an elderly Veteran my money doesnt go far. It is unscrupulous and devious sales practice that they would sale you a wig that was damaged and previously worn with absolutely no return policy.
I called the company it goes to voicemail no response. Final sale
- Have a good selection
- Discount wigs have a no return policy
Preferred solution: Full refund
User's recommendation: Customer beware
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Twinsburg, Ohio
Exchange
I bought a brown wig for 105.00 in Aug, when it finally arrived was told I had 5 days to exchange it. I sent it back for same wig but grey.
They received it 9/19/22. I am still waiting. They keep telling me it will ship today, but no email confirmation. The only way they call back is when I threaten to charge back the 105.
After about the 5th call they said I owed 9.95 for return shipping. Still waiting.
User's recommendation: Don't buy from this company.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI have left 3 messages for a return label and I have not had my call returned.
1/ product looks nothing like the model
2/ for an item that was in stock delivery was slow
3/ I have left messages with no response from them at all
4/ I need a return label which they have ignored my requests
Preferred solution: Full refund
User's recommendation: Not a reputable company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
San Diego, California
I have left 3 messages for a return label and I have not had my call returned.
My wig was in stock and it took 16 days to get from LA to San Diego
The wig is nothing like the picture
Its just a shaggy mess of hair being that I have experience in wigs this could not be styled into the picture you have online order # 103 21* ***
User's recommendation: Buyer Beware they never return calls
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