Nancy D Nwt

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Shady practice

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Wilshire Wigs - Shady practice
Wilshire Wigs - Shady practice
I ordered a final sale wig and paid 90 dollars. I decided to buy from Wilshire wigs because of mostly good reviews. Upon receiving my wig it definitely had been worn. It smelled of hair products. The wig was matted or looked burned. The wefting on the wig was stretched out. No returns on sale items, final sale. I suffer from extreme hair loss. I am an elderly Veteran my money doesnt go far. It is unscrupulous and devious sales practice that they would sale you a wig that was damaged and previously worn with absolutely no return policy. I called the company it goes to voicemail no response. Final sale
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Loss:
$90
Pros:
  • Have a good selection
Cons:
  • Discount wigs have a no return policy

Preferred solution: Full refund

User's recommendation: Customer beware

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Twinsburg, Ohio

Exchange

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Wilshire Wigs - Exchange
I bought a brown wig for 105.00 in Aug, when it finally arrived was told I had 5 days to exchange it. I sent it back for same wig but grey. They received it 9/19/22. I am still waiting. They keep telling me it will ship today, but no email confirmation. The only way they call back is when I threaten to charge back the 105. After about the 5th call they said I owed 9.95 for return shipping. Still waiting.
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User's recommendation: Don't buy from this company.

Diane D Nkn

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Verified Reviewer

I have left 3 messages for a return label and I have not had my call returned.

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1/ product looks nothing like the model 2/ for an item that was in stock delivery was slow 3/ I have left messages with no response from them at all 4/ I need a return label which they have ignored my requests
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Preferred solution: Full refund

User's recommendation: Not a reputable company

Diane D Nkn

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Verified Reviewer
| map-marker San Diego, California

I have left 3 messages for a return label and I have not had my call returned.

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My wig was in stock and it took 16 days to get from LA to San Diego The wig is nothing like the picture Its just a shaggy mess of hair being that I have experience in wigs this could not be styled into the picture you have online order # 103 21* ***
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User's recommendation: Buyer Beware they never return calls

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