Wilshire Wigs
Wilshire Wigs Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Wilshire Wigs reviews show a 1.0 star rating from 6 customer reviews with consumers mostly dissatisfied and a 100% unfavorable distribution.
Positive Feedback
Customers note a good selection and the products offered, though several reviewers call out a high price level.
Negative Feedback / Risk Areas
- Wilshire Wigs customer complaints center on not receiving orders and slow or missing delivery.
- Poor customer service with unanswered calls and full mailboxes prevents resolution.
- Refunds and return policy issues, including final sale no-return rules, block returns.
- Reports of damaged or previously worn items on arrival.
Key Takeaways for Future Customers
- Verify shipping and tracking before ordering and confirm refund options.
- Avoid final sale discounts if you need returns or exchanges.
- Consider alternative merchants if prompt customer service is required.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Wilshire Wigs reviews show a 1.0 star rating from 6 customer reviews with consumers mostly dissatisfied and a 100% unfavorable distribution.
Positive Feedback
Customers note a good selection and the products offered, though several reviewers call out a high price level.
Negative Feedback / Risk Areas
- Wilshire Wigs customer complaints center on not receiving orders and slow or missing delivery.
- Poor customer service with unanswered calls and full mailboxes prevents resolution.
- Refunds and return policy issues, including final sale no-return rules, block returns.
- Reports of damaged or previously worn items on arrival.
Key Takeaways for Future Customers
- Verify shipping and tracking before ordering and confirm refund options.
- Avoid final sale discounts if you need returns or exchanges.
- Consider alternative merchants if prompt customer service is required.
Media from reviews
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Los Angeles, California
No Return Call to Remedy an Issue on My Newly Placed Order
- - Payment was taken; no merchandise received.
- - Discount code MANE failed to apply at checkout.
- - No responses; will report to BBB and Illinois AG if no reply.
On March 14, 2025, I contacted Wilshire Wigs for the First time after I placed an order with their company online. I had to find another company after finding out the company I normally ordered from had gone out of business.
On Wilshire Wigs site they said I would get 30% off my order by entering a key word; MANE. I attempted to this multiple times on the payment page, but their system did Not accept the information. I placed the order and called them to try to get help. I ended up leaving multiple messages over a one week period, but I Never got a call back.
I tried Both of their numbers again and received a message saying Both their mailboxes were full on Both numbers! It is now March 14, 2025 and Wilshire Wigs has Never returned my calls! I emailed them about the situation, but to no avail. They immediately took my payment out of my bank and then totally ignore me, the customer.
I still have Not received my merchandise.
I will report them to the BBB and Illinois Attorney General if they do not respond immediately! Suffice it to say, I will think twice before doing business with this company again!
- Seem to have stock and a good variety
- Ignore requests so problems can be rectified
- No staff answers phones
- Do not return calls
Preferred solution: Delivery AND the 30% back that I am entitled to. Otherwise, this is false advertising! I am owed this 30% back now.
User's recommendation: BEWARE; not returning calls is very concerning!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWhere’s my order?
Have emailed them twice since contacting you and still have not gotten a response from them.
It has been a month now and I have yet to receive my order. Are you still in business?
Return my money if you cannot fulfill the order. I have purchased many times from you in the past.
- Products they offer
- Not receiving the goods
Preferred solution: Full refund
User's recommendation: Currently I would not buy from them.
Have not received my order placed on 11/3!!!
This company takes your money and does not deliver merchandise.
I will be turning them into the Better Business Bureau!!
User's recommendation: Use another company!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCriminal
I've written too much. Stop sending these and send my full refund OR send me a number to someone I can actually speak to.
User's recommendation: Stay away
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerShady practice
- - I paid $90 for a wig from Wilshire wigs as final sale.
- - The wig arrived worn, with hair-product smell and stretched weft.
- - No returns on sale items.
The company emailed me their only response after I sent them the pictures was we will have our quality control look into this
Upon receiving my wig it definitely had been worn. It smelled of hair products. The wig was matted or looked burned. The wefting on the wig was stretched out.
No returns on sale items, final sale. I suffer from extreme hair loss. I am an elderly Veteran my money doesnt go far. It is unscrupulous and devious sales practice that they would sale you a wig that was damaged and previously worn with absolutely no return policy.
I called the company it goes to voicemail no response. Final sale
- Have a good selection
- Discount wigs have a no return policy
Preferred solution: Full refund
User's recommendation: Customer beware
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Twinsburg, Ohio
Exchange
- - Brown wig bought for $105 in Aug; 5-day exchange promised.
- - Returned grey wig; received 9/19/22 still waiting for shipment.
I bought a brown wig for 105.00 in Aug, when it finally arrived was told I had 5 days to exchange it. I sent it back for same wig but grey.
They received it 9/19/22. I am still waiting. They keep telling me it will ship today, but no email confirmation. The only way they call back is when I threaten to charge back the 105.
After about the 5th call they said I owed 9.95 for return shipping. Still waiting.
User's recommendation: Don't buy from this company.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI have left 3 messages for a return label and I have not had my call returned.
- - Product does not resemble the model.
- - Item was in stock; delivery was slow.
- - No response to my messages.
- - Return label requests have been ignored.
1/ product looks nothing like the model
2/ for an item that was in stock delivery was slow
3/ I have left messages with no response from them at all
4/ I need a return label which they have ignored my requests
Preferred solution: Full refund
User's recommendation: Not a reputable company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI have left 3 messages for a return label and I have not had my call returned.
- - The wig was in stock but took 16 days to ship from LA to San Diego.
- - The wig is not like the picture and is a shaggy mess.
My wig was in stock and it took 16 days to get from LA to San Diego
The wig is nothing like the picture
Its just a shaggy mess of hair being that I have experience in wigs this could not be styled into the picture you have online order # 103 21* ***
User's recommendation: Buyer Beware they never return calls
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