Came into ER after urgent care visit could not rule out possible appendicitis for my son. Needed a CT scan. Urgent care physician said, If it was me, Id go to the ER vs waiting to book and appointment tomorrow. Arrived at the ER about 6:50 PM. Expected to wait based on the number of people in the waiting room, but was mildly surprised to receive blood draw within about 2 hours and CT scan within about 3.5 hours. Was told we would have results in 30-45 minutes. Yay, right? Home before midnight? Sat in waiting room another 2 hours. Finally moved to a room, was told the doctor would be in to discharge us shortly, because all labs and results were back. Still havent been examined at this point, but ok, we are ready to go home. Now an hour and a half later (8 hours in) still we sit. Nothing. Not a word.not even sure there is a doctor in this place, as we have only seen the same few nurses or nurse assistants since we got here. I wonder how they will respond to my paying the bill with the same regard they gave to my son? Maybe send it in a few dollars at a time?
User's recommendation: Skip this ER and seek out another option. I understand covid has placed limits on their abilities to see people but they should still be able to manage expectations!