Rachel C Xvo

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False advertising, dishonest sales practices

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This company has a regular scam and unfortunately I was sucked into it. I was contacted by 'Jimmy' the day after I purchased a Nikon D850 camera online and told that I had purchased the 'International model' of the camera. They told me the camera would not work for my purposes if I planned on using it in the United States. I told Jimmy I wanted to cancel my order and take a look at the website to make sure I was buying the camera I needed. Well, cancellation would incur a fee, so he offered to switch the camera out for the US model for the difference (more than $600, or the same price the camera is being offered on every other website). I told Jimmy I would call him back once I had time to look at the website and decide what to do. He told me that I had 20 minutes and if they did not hear back from me, they would ship the international model. Not wanting to pay the cancellation fee or receive the wrong camera, I agreed to the up-charge. Once off the phone, I immediately realized that I had been scammed. NOWHERE in the ad was this noted as an international model (I had saved screen shots) and even if it had been, there would have been no functional difference for me (the menu on the international model is available in multiple languages....that's how it differs). I contacted the business by phone and email asking to cancel my order and to this date I have not heard ANYTHING back from the company. If you check the BBB website and YELP, there are many, many very similar complaints.
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Loss:
$620
Cons:
  • Scamming customers by providing false information
  • Fraudulent business practices
  • Non-responsive to contact attempts

Preferred solution: A refund of the $620 they overcharged/scammed me out of.

User's recommendation: DO NOT BUY ANYTHING FROM THIS COMPANY

2 comments
Guest

Same thing happened to me, exact scenario just about different camera.

Guest
reply icon Replying to comment of Guest-2117340

Still happening? Anyone want to get together and file a lawsuit?

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