Skip to content
Willoughbys Photo Emporium

Willoughbys Photo Emporium

www.willoughbys.com
What is your customer experience with Willoughbys Photo Emporium?

Willoughbys Photo Emporium Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

1.0 star rating from 1 review. Consumers are mostly dissatisfied. Recent recommendation: DO NOT BUY ANYTHING FROM THIS COMPANY. Reviews cite false advertising, dishonest sales practices, high price level, and poor customer service.

Key Takeaways for Future Customers

  • Check Willoughbys Photo Emporium reviews before purchasing.
  • Be cautious about order changes and cancellation fees.
  • Compare prices; customers report high price level.

Negative Feedback / Risk Areas

  • Repeated customer complaints about dishonest sales and false advertising.
  • Unresponsive customer service and no refund or cancellation resolution.
  • Billing and refund issues after order disputes.

Positive Feedback

No positive feedback reported in the available review.

View full overview ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Rachel C Xvo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

False advertising, dishonest sales practices

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • I was told I bought an international Nikon D850 and offered a US-model swap for $600+ with a 20-min deadline; I agreed and was never contacted again.

This company has a regular scam and unfortunately I was sucked into it. I was contacted by 'Jimmy' the day after I purchased a Nikon D850 camera online and told that I had purchased the 'International model' of the camera.

They told me the camera would not work for my purposes if I planned on using it in the United States. I told Jimmy I wanted to cancel my order and take a look at the website to make sure I was buying the camera I needed. Well, cancellation would incur a fee, so he offered to switch the camera out for the US model for the difference (more than $600, or the same price the camera is being offered on every other website). I told Jimmy I would call him back once I had time to look at the website and decide what to do.

He told me that I had 20 minutes and if they did not hear back from me, they would ship the international model. Not wanting to pay the cancellation fee or receive the wrong camera, I agreed to the up-charge. Once off the phone, I immediately realized that I had been scammed. NOWHERE in the ad was this noted as an international model (I had saved screen shots) and even if it had been, there would have been no functional difference for me (the menu on the international model is available in multiple languages....that's how it differs).

I contacted the business by phone and email asking to cancel my order and to this date I have not heard ANYTHING back from the company. If you check the BBB website and YELP, there are many, many very similar complaints.

Loss:
$620
Cons:
  • Fraudulent advertising
  • Scamming customers by providing false information
  • Up-charging

Preferred solution: A refund of the $620 they overcharged/scammed me out of.

User's recommendation: DO NOT BUY ANYTHING FROM THIS COMPANY

View full review
2 comments
Guest

Same thing happened to me, exact scenario just about different camera.

Guest
reply icon Replying to comment of Guest-2117340

Still happening? Anyone want to get together and file a lawsuit?

View more comments (1)

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article