Williams Shoes
Williams Shoes Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Williams Shoes reviews show a 4.9 star rating from 2 reviews, 67% would recommend. Reviewers value customer service and location, note low price level, and list positive stock and recent recommendations.
Key Takeaways for Future Customers
- Customer service is highlighted as a strength in Williams Shoes reviews.
- Prices are reported low, and store location matters to reviewers.
- Check voucher terms and order zips carefully before purchase.
Negative Feedback / Risk Areas
- Recurring customer complaints about unreliable communications via email, SMS, and phone.
- Voucher expiration and misinformation led to disputes over refunds and billing.
- Some product issues reported, such as faulty zips; refunds were sometimes processed via PayPal.
Positive Feedback
Staff assistance praised; one reviewer called support wonderful and understanding.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Williams Shoes reviews show a 4.9 star rating from 2 reviews, 67% would recommend. Reviewers value customer service and location, note low price level, and list positive stock and recent recommendations.
Key Takeaways for Future Customers
- Customer service is highlighted as a strength in Williams Shoes reviews.
- Prices are reported low, and store location matters to reviewers.
- Check voucher terms and order zips carefully before purchase.
Negative Feedback / Risk Areas
- Recurring customer complaints about unreliable communications via email, SMS, and phone.
- Voucher expiration and misinformation led to disputes over refunds and billing.
- Some product issues reported, such as faulty zips; refunds were sometimes processed via PayPal.
Positive Feedback
Staff assistance praised; one reviewer called support wonderful and understanding.
Turn one complaint into a collective action
Sydney, New South Wales
Should get my $50 voucher reward.
My fifty dollar voucher expired after I was told by assistant that II done have a time limit to spend it. Told me wrongly. Would like my vouchet redeemed.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerIt’s about my order. 910228****
Mel was myCustomer service operator she was very helpful understanding and resolved my problemIn no time.
Had a problem with the zips on the shoes I ordered. The lady who took my call was wonderful, very helpful, and understanding of my issue.
- I like the company and their stock
- I dont have any cons
Preferred solution: Full refund
User's recommendation: I reccommend this company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Williams Shoes are difficult to deal with.
- - Could not contact Williams Shoes by phone or email.
- - PayPal reimbursed funds.
- - Cash payment at store due to communication issues; order arrived.
Company fixed the issue and I have been provided with product or service ordered. Williams Shoes gifted me the shoes.
Follow up. After visit a Williams Show Store and speaking with an extremely.attentive Manager, the matter was resolved.
Williams very generously.gifted me the shoes. Online shopping as convenient as it is has its pitfalls.
Nothing beats explaining an issue face to face with staff. In this case I was lucky and am happy with the outcome.
A day later received both an email & SMS from Williams Shoes telling me they had had the wrong email address. Also my order would arrive that day-which it did. I accepted the order but when I tried to contact WS to explain the situation I was unable to do so-again. I decided to go to an WS store & pay with cash, it's the only practical choice I have.
. It seems communication is one way. SMS email & phone numbers don't work.
Although the company use them to contact you.
WS is huge but they need to have working communications that function 7 days per week. Considering they are part of the Munro Group.
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