Williams Comfort Products
Williams Comfort Products Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall Customer Rating and Sentiment
Williams Comfort Products has a 1.3 star rating from 1 review and consumers are mostly dissatisfied.
Positive Feedback
There are no clear positives noted; one buyer received a repaired device as promised after payment, but quality and value concerns remain.
Negative Feedback / Risk Areas
- Missing thermostat with heaters and functionality problems are cited in Williams Comfort Products reviews and in product feedback.
- Poor customer service responsiveness and communication problems are recurring in Williams Comfort Products customer complaints.
- Issues with invoicing, delayed payments and billing transparency were reported.
- High price level and dissatisfaction with discounts and offers were mentioned.
Key Takeaways for Future Customers
- Verify whether heaters include a thermostat before purchase and confirm shipping contents.
- Expect potential delays in invoice handling and prepare documentation when paying.
- Document all calls and communications if you need to pursue a refund or service correction.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall Customer Rating and Sentiment
Williams Comfort Products has a 1.3 star rating from 1 review and consumers are mostly dissatisfied.
Positive Feedback
There are no clear positives noted; one buyer received a repaired device as promised after payment, but quality and value concerns remain.
Negative Feedback / Risk Areas
- Missing thermostat with heaters and functionality problems are cited in Williams Comfort Products reviews and in product feedback.
- Poor customer service responsiveness and communication problems are recurring in Williams Comfort Products customer complaints.
- Issues with invoicing, delayed payments and billing transparency were reported.
- High price level and dissatisfaction with discounts and offers were mentioned.
Key Takeaways for Future Customers
- Verify whether heaters include a thermostat before purchase and confirm shipping contents.
- Expect potential delays in invoice handling and prepare documentation when paying.
- Document all calls and communications if you need to pursue a refund or service correction.
Media from reviews
Turn one complaint into a collective action
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Verified Reviewer
Furnace won't turn on
No Thermostat sent With Expensive Heater. Bought a Williams Thermostat & the Main Burner Will Not Come On?
User's recommendation: Williams Heaters Were Supplied With a Thermostat in the Past. I Suggest That All heaters B Supplied With A Thermostat. I've Bought & Installed theese Heaters in the Past & They havw Allways Been Supplied. I Googled Ive Had & Bought Several Thermostats 2 Correct the Problem Even A Williams Thermostat & Non Work?s in the
Mrs Louise Williams
- - Quoted £93-£100 for iPad screen repair; VAT not mentioned.
- - Sent Monday; 48-hour turnaround; calls to Mike.
- - Browsing history shows foreign-language sites; police informed.
Told my iPad screen repair would be £93 (I think it was about that price no more than £100) no mention of vat sent it off last Monday not this Monday told it would be a 48 hr turnaround after I do not not know how many phone calls and spoke to a guy called Mike on every occasion (I presume he is the only person who can speak English you will understand why when you read the rest of my complaint) sorry Louise you will get the invoice within 10 minutes about 6 calls later and still being told this still had not got invoice apparently without the final invoice which had a unique code I could not pay the invoice which is all I wanted to do. Eventually after I do not know how many phone calls with MIKE (only one I ever got throught to eventually) the invoice came through paid it via paypal and as promised it arrived can not say it is the best fix ever but what intersted me more was the browsing history it seems that since my iPad was in there possession they have visited quite a lot of sites most of them in a foreign language so I do not know who or what they have been looking at but I have passed this information to the police and have told them they can have my iPad to nvestigate.
Hope this helps anyone intending to send anything to this company think first. Louise
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