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Willful

Willful

willful.co
What is your customer experience with Willful?

Willful Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Willful has a 1.3 star rating based on 3 customer reviews and a mostly dissatisfied sentiment, with 100% unfavorable distribution noted in Willful reviews and repeated customer complaints about orders and customer service.

Key Takeaways for Future Customers

  • Expect possible shipping errors and wrong items; confirm order details.
  • Prepare for slow or difficult refunds and contact about billing or refunds.
  • Customer service and product quality concerns may affect membership or repeat orders.

Negative Feedback / Risk Areas

  • Wrong items sent and color/quality mismatches.
  • Orders lost or sent to wrong address and missing order numbers.
  • Poor customer service response and high price level complaints.

Positive Feedback

Some reviewers note nice clothing despite quality and fulfillment issues.

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Media from reviews

Willful - Got different clothing
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Susan C Ybf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Got different clothing

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AI Highlights
  • Item differs from the picture.
  • No substitutions if out of stock.
  • Pants are cheap cotton, not corduroy.
  • Want a colorful sweater if available.
Willful - Got different clothing

I received something different from what the picture showed, so I'm not happy with what I got from you! If you ran out of the color flu sweater, don't send me something else!

The pants are not corduroy; they are of cheap cotton, so the quality is lacking! I'm not happy with my first experience. I am truly a shopper who likes a lot of color, so do you have the colorful sweater or not?

I would like to get that if I could. I don't care about the pants; I will keep them!

Pros:
  • Nice clothing
Cons:
  • Get what you ordered is a problem

Preferred solution: Deliver product or service ordered

User's recommendation: Good luck finding what you want!

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Geraldine J Ayp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No package it was sent to Chicago i live in Jacksonville Florida i want my refund

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I want my money refunded asap i sen my money back you sent my package to Chicago I live in Jacksonville Florida I want my money you mother *** asap I will get a lawyer asap

User's recommendation: I won't order anything else from you sobs

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Raizy Sye

I haven't received my order after a month

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AI Highlights
  • The doll ordered a month ago has not arrived.
  • They want delivery date and a refund if not sent.
  • Order number was not provided.

I havent received the doll I ordered a month ago, when I can expect to get it? This a Christmas present for my great granddaughter .

If you are not going to send refund my money. I am being asked for an order number and I never got one

User's recommendation: I won’t recommend y’all if I don’t get this soon

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Jared H Fps

Warranty

AI Highlights
  • My ID is 205l; bought the watch in September.
  • Issues began June 26; watch is unresponsive and I must restart via the VeryFitPro app.

I have a id 205l. I purchased the watch in September of last year.

I started having issues on June 26, The watch has become unresponsive.

I can not stop an activity that I have started. I have to go through the very fit pro app to restart the watch.

View full review

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