Audrey S Nbj

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Concerning order 48699 November 2024

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The customer service is absolutely terrible! I have been trying to get some help resolving an issue with an order I placed in November 2024.

In the last couple of days, their resolution was to refund my money and not contact me prior. I had sent a follow-up a couple days before they decided to refund my payment. So instead of replying to my follow-up, they ignored it! As of today, I requested they send me the twin-size sheet set in the pattern I had previously purchased the whole comforter set in.

I would think that is the least you could do to make this whole situation resolved in a manner that I would accept as reasonable.

Please reply as to when I should expect the twin sheet set delivered. Thank you, Audrey.

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Cons:
  • Bad customer service and no phone number to talk to customer service

Preferred solution: SEND ME THE TWIN SHEET SET MY PREVIOUS ORDER 48699/HORSE 5 piece bedding in a bag twin size

Diane E Vou

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Verified Reviewer

Incorrect fitted sheet

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I bought the Mermaid toddler size 4-piece set for my granddaughter for Christmas. Her mom wouldn't let her take it out of the bag until they got home.

When they took it out to wash it, the fitted sheet had trucks, cats, and airplanes on it. I need the mermaid fitted sheet!

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Loss:
$26

Preferred solution: Replacement of fitted sheet. Purchased Mermaid set for a toddler bed and the fitted sheet had cars, trucks, and airplanes on it.

User's recommendation: Don’t buy from this company as I have an issue and they do not answer the phone or emails.

Diane E Vou

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

See below. Received incorrect fitted sheet for set.

I bought my granddaughter the four-piece mermaid set for Christmas. We celebrated today and her mom didn't let her take it out until they got home. When they got home to wash it, the fitted sheet had trucks, cars and airplanes on it.

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Loss:
$26
Cons:
  • Wrong fitted sheet in purchased set

Preferred solution: The fitted sheet for the mermaid set I bought for my Granddaughter’s toddler bed

User's recommendation: Not to buy from you all.

Kaysin Bxr

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Verified Reviewer
| map-marker New York, New York

My order did not arrive

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My order says it was delivered but it never arrived now cant get anyone to help. Uve emailed and called and now um at this oage to see what i can get done i need those boots!!

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Cynthia M Ffn

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Verified Reviewer

Dinosaur sippy cup

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Wildkin - Dinosaur sippy cup
Wildkin - Dinosaur sippy cup - Image 2

I purchased a dinosaur sippy cup for my grandson a few months ago from Target. Disappointed that it broke when attempting to unscrew the cap from the cup.

Target refuses to take it back because it is past the return window.

I can send photos if you like.

My grandson loves the cup so much! He is asking for another one!

Please advise if you are willing to accommodate my request.

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Loss:
$16
Pros:
  • Variety of merchandise
Cons:
  • Poor quality

Preferred solution: Another dinosaur sippy cup

User's recommendation: Read reviews prior to purchase

Whitney H Vcn

Napmat problems

I bought a napmat for daycare for my son. Today is the first time I’ve washed it and I went by instructions on label.

When I got it out of the washer, the stuffing with all over the mat.

I’m very disappointed in this as I know it will not last the entire school year. For the price, I feel that it should.

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