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Defective product with horrible customer service

Wilderness System Kayaks - Defective product with horrible customer service
Wilderness System Kayaks - Defective product with horrible customer service
Wilderness System Kayaks - Defective product with horrible customer service
Update by user Jul 18, 2021

Wilderness kayak contacted me and said due to scratches the warranty was invalid. They sent me a YouTube site on repairing boat but the defective part is too thin to try and do a plastic weld on. I am stuck with a useless defective kayak that the company will not back

Original review posted by user Jun 17, 2021
I...
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ID
#2617223 Review #2617223 is a subjective opinion of poster.
Loss
$5000
Preferred solution
A new kayak hull or durable fix. I ate $ 5000 loss myself. Least they can do is back their product.

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