Wild One
Wild One Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Wild One has 2.3 star rating based on 6 customer reviews and consumers are mostly dissatisfied. Rating distribution is skewed unfavorable. Pros note they love the products and store layout, cons report no delivery and high price level.
Positive Feedback
Customers consistently praise product design and the layout of the store and say they love the products.
Negative Feedback / Risk Areas
- Frequent Wild One reviews mention missing packages and deliveries returned to sender.
- Many Wild One customer complaints cite poor customer service and unresponsive support.
- Issues with refunds and returns, including requests for free return labels not fulfilled.
- Billing confusion from pending PayPal charges and wrong-address shipments.
- Reports of high prices and perceived poor product quality.
Key Takeaways for Future Customers
- Expect potential delivery delays and verify tracking; contact customer service early.
- Document orders and billing to dispute unexpected charges.
- Ask about return and refund policies before purchase.
- Consider product quality versus price when reading Wild One reviews.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Wild One has 2.3 star rating based on 6 customer reviews and consumers are mostly dissatisfied. Rating distribution is skewed unfavorable. Pros note they love the products and store layout, cons report no delivery and high price level.
Positive Feedback
Customers consistently praise product design and the layout of the store and say they love the products.
Negative Feedback / Risk Areas
- Frequent Wild One reviews mention missing packages and deliveries returned to sender.
- Many Wild One customer complaints cite poor customer service and unresponsive support.
- Issues with refunds and returns, including requests for free return labels not fulfilled.
- Billing confusion from pending PayPal charges and wrong-address shipments.
- Reports of high prices and perceived poor product quality.
Key Takeaways for Future Customers
- Expect potential delivery delays and verify tracking; contact customer service early.
- Document orders and billing to dispute unexpected charges.
- Ask about return and refund policies before purchase.
- Consider product quality versus price when reading Wild One reviews.
Media from reviews
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: Order question
- Uncertain if I placed an order while browsing; no confirmation received.
- A pending PayPal charge exists; I need to know if the order was placed.
Need to find out if I placed an order. I was browsing and considering it, but I don't recall placing an order, but I see a pending charge on my PayPal.
I did not receive an order confirmation from Wild One. I need to know if the order was placed.
- Love the products
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMissing package
Find my package order number516628 from wild one pet product FedEx tracking number doesn't exist
943464****0510********
- No deluvery
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
New Castle, Delaware
I want to know why my order was returned. My order is a call a walk in treat kit black extra small.
My order was supposed to be delivered today and it said that it was return to sender and I want to know why my shipping and billing address is the same and I just dont know what is going on
User's recommendation: Continue to shop
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerI’m returning the items because they are too small and i’m asking for a free return label, emailing them many times but they don’t send me a free return label . And they claim for free returns,.
Im asking for a free return label and tgey dont send one. They claim to be free returns. I emailed tgem many times and still dont send the free return label.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerExpensive products, poor quality, very poor customer care
- Walk kit from Wild One; harness clips seemed poorly made.
- Clips failed after a week and returns were not accepted.
Purchased a walk kit from Wild One. The clips on the harness seemed poorly constructed.
Sure enough, it malfunctioned after one week of wear - and Wild One would not take it back. They have a 30 day return policy, but shipping about two weeks and included a USPS holiday, so we had under 2 weeks to try the product out.
Very disappointed in this company - they sold us garbage. We will not be back.
User's recommendation: Avoid Wild One and stick with more reputable companies
Order
- -The order shipped to the wrong address and they wouldn't fix it.
- -They blamed me, though I updated my address and the site used an old one.
Sent to wrong address and they would not help rectify they basically said too bad, you put wrong address but that is not true. I inserted my correct address and their site picked up an old address.
I had already recently received an order to the right address. It was not my error and they did not take accountability for their error.
That was disappointing. Even though I love the products.
Preferred solution: Apology and some or all refunded and replace prod duct. I am not sure how I am going to get it back from that address.
Order
Like product service not great. They delivered to old address even though I had changed the address in the site.
Very bad experience
- The coord set fabric looks low quality.
- No replies on returns; no return policy, exchanges only.
- I was forced to take another item.
I have ordered coord set, but its fabric is just looking like local quality, and nobody replied us for return, it doesn't have return policy we can exchange only, forcefully saying take another one very worst experience,I can't recommend anyone
Preferred solution: Full refund
User's recommendation: Never
New York, New York
Impossible to reach
There is no phone number. The one that is the phone Number rings through and disconnects
Huh?
There should at least be a chat option
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I think this company has beautiful aesthetics but yes quality is poor and the customer service is too. You are right, it is also overpriced. We also were disappointed in a harness we bought, thinking it would last for at least a few months, but it was poorly made and our dog found it very uncomfortable.
I like their merch but yes cust service sucks. You can do better on Amazon, too.