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Wild Apricot

Wild Apricot Reviews

www.wildapricot.com
What is your customer experience with Wild Apricot?

Wild Apricot Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

1.5 star rating from 3 reviews; consumers are mostly dissatisfied and recent recommendations say "Find anybody else" and "Do not go with this company!".

Key Takeaways for Future Customers

Wild Apricot reviews show recurring customer complaints about billing and payment system problems affecting membership and subscriptions; one workaround helped Join Us functionality.

Negative Feedback / Risk Areas

  • Customer service unresponsive, calls unanswered and slow support responses.
  • Billing issues and payments rejected by Affinipay payment processor.
  • Technical errors like 404 blocking sponsor access.

Positive Feedback

A provided workaround link improved the Join Us process and increased new members.

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Show reviews that mention
link website join emails pages trouble organization people functionality process
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Cyara Anw
map-marker Las Vegas, Nevada

Questions about our account

The three phone calls I made were not answered. Each time the phone rang multiple times, and then it was disconnected.

Preferred solution: Price reduction

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Elise G Dat

Error code 404

I need a call back as soon as possible. Sponsors are trying to get on site, and a 404 error keeps showing up.

Preferred solution: Deliver product or service ordered

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Resolved
Terry N Fqk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Wild Apricot - provided workaround solution for us

AI Highlights
  • - We had trouble with the Join Us function after page changes.
  • - We provided a Join process page link and emailed it, and more people joined.

We were having trouble with the Join Us functionality as we had changed the website pages quite a bit.

The provided a website page link for the Join process and we sent out emails with the link to our organization, and we are seeing more people joining.

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Melodie A Sjq

Customer service sucks

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Cannot get on to pay the bill. Cannot get anybody to respond. No phone number, no live chat, this company sucks.

Preferred solution: talk to someone

User's recommendation: Find anybody else

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Paola T Ehx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Several issues

i cannot call from my phone. 877 493 **** # is always busy

I just sent an email with my complaints, but I would like to talk with somebody

Preferred solution: some answers

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Ksenija K Gtu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Payments rejected

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AI Highlights
  • - Affinipay rejects payments and is uninformed about required services.
  • - The reviewer would not recommend Affinipay and plans to end the deal.

Affinipay, which is your money processing service, is entirely uninformed about the services we need and keeps rejecting payments. You have not made any attempt to make sure that we get service we are paying for - TERRIBLE!

Would not recommend to anyone and will get out of this deal as soon as I can.

CROMed-USA

Ksenija Kos

(314) 920-****

Preferred solution: Full refund

User's recommendation: Do not go with this company!

View full review
Reynold N Fib

Payment system issues

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Payment system issues have never been completed. We submitted several support tickets, and no response.

Please review our application once more and help us with the problem. Thanks!

Preferred solution: I would like to know whether the application is complete and the payment system is fully functional. Thanks!

View full review

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