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I bought a Wigsway's wig from their website. When it arrived and I opened the package, there was a horrible chemical odor. I tried the wig on and it is so small it won't stay on my head. I ordered a large, the confirmation said large, and the paperwork with the wig said large. It was NOT a large wig. I have over 30 wigs and I know how a large fits. It also is NOT the same style wig I ordered - the "hair" is much shorter . I IMMEDIATELY...
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1.5
I didn't like
  • Did not send the right size
  • Did not send the style i ordered
  • Did not honor their refund guarantee
I decided to try a new company. The wig I ordered from their pictures and the wig I received were two different things. The hair was suppose to be human hair and it was like straw.They told me to wash it and it would be better. I told them right away I wanted to return the wig and needed the address and wanted a refund. No address and no refund. They only talk to you by email. No telephone numbers to call them. I wouldn't be caught dead...
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1.0
I didn't like
  • Not what i ordered or misrepresented online
#909388
Don't waste your time but most of all DON'T WASTE your hard earned money with these folks, you will only do business with THESE PEOPLE ONE TIME .. what I received was nothing close to what I ordered. I ordered Human Hair but what I got was some man made up plastic wire like threads to fool you into thinking it's real hair until you feel this straw like material, it gets more frustrating after you figure out you have been hustled because you...
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#875635

Wigsway Synthetic Wig Review

#933410
1.0
“NO HONOR AMONG THIEVES, AND THIEVES THEY ARE !!!” - I purchased 2 wigs. Totally misrepresented! 3 weeks and at least 10 requests for a return address so I could send them back. Just wanted them to honor their companys return policy. No honor among thieves. AND THESE ARE THIEVES!!
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Short Review for July 02, 2016

#875715
DO NOT WASTE YOUR MONEY!!!!!! THE WIGS ARE TERRIBLE AND ONCE YOU PAY THEY HAVE GOT NO INTEREST IN GIVING YOU YOUR MONEY BACK AT ALL. DISGUSTING
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Wigsway Wig Review

#861297
This is the worst company ever. I have a month worth of correspondence with them and they continue to breech their return policy. Do not order from them these wigs are unnatural in overall appearance and texture no natural part and are not as photographed.
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Wigsway Customer Care Review

#861295
I have almost a month in email correspondence and they refuse to send me the return information. Do not purchase from them they have mediocre at best return policies. Do not tryst them.
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I ordered a Lace Human Hair Wig paid $260 but what I received was a Synthetic Scary Halloween piece of *** that did not come close to the picture on their web site, it resembled something from a joke shop. The box the wig came in had mildew around the edges of the box. I gave Wigsway the benefit of doubt & requested to return for what I actually ordered thinking maybe what they sent was an accident on their side however they refuse to provide a...
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#875628
Do not buy from Wigway/Wigsway. I bought 2 wigs for a family member who has cancer. I ordered a Human Hair brown wigs with blonde highlights and one of the wigs that arrived was red and polyester. I asked to swap it for the correct wig or refund the money, I was happy to send it back and pay for postage. The wig cost $250 and they offered me $45 to keep the wig. They say they are an Australian company but their factory is in china. They refuse...
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1.0
I didn't like
  • I cried because i lost my money
  • No refunds or exchanges
  • Not what i ordered
The wig looked nothing like the picture. The cut and color were wrong. They refused to exchange it or give me a refund. They talked to me for almost 3 weeks about how they have stylist that make these wigs. I was offered $40 for a wig I paid $135. They told me to keep it because maybe later I'd change my mind. I'd tell anyone to completely avoid the website. I never write reviews but they are just plain rude.
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Anonymous

Anonymous I don't think the model is wearing a wig, I think that is her own hair. Therefore, it will not be a perfect match. I think compared to some of the other wig pics posted here...

This company is a total scam. First they guaranteed delivery for a special event and I emailed several times and all they would say is yes of course dont worry. The item arrived EIGHT days after the guaranteed delivery! 8days!! But that wasnt the worst part. They sent the wrong color. The color i selected was the color pictured which is dirty blond- they sent a medium brown that actually looked a bit auburn. It also DID NOT come with the lace...
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1.5
I didn't like
  • One side 1 in longer
  • Not what i ordered
  • Sent the wrong color
#814869

they need photos, but did not honour their colour examples to be precise. what is it that one can say when the colors do not match the colors presented by the company to be factual, precise, correct, visually accurate according to standard color charts?????? One can only trust a company to represent honesty, truth, good faith and good character when depending on the public for a living. However, trust is not one of those characteristics that...
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2.3
I didn't like
  • Not what i ordered or misrepresented online
#812871
“Wigway scammer's have no heart” - Do NOT buy a wig from WigWay.com!  I don't usually complain much. Usually just cut my losses, but my mother is dying!  I bought a wig from wigway for my mother who is bald from cancer treatment.  They sent me a wig that was the wrong colour and not a very nice looking wig, that can't be styled. I paid $138 and after 5 weeks it turned up. I emailed them back and forward asked for refund or exchange, they refused...
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1.0
#811370
I ordered a wig from WigsWay and they sent one that was totally different - they will not refund and tried to give a partial refund if I kept the one they sent. I am out over $200.00 CND and even PayPal sided with them. The original wig was $157.87 CND and then Pay Pal asked me to return it and it cost over $50.00 for postage and now they are saying (after 2mos) that they have not received the wig. DO NOT BUY FROM THIS COMPANY IT IS A SCAM,...
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Anonymous

Anonymous Claim the money back through PayPal my wife done this and the paid her a full refund

1.5
I didn't like
  • Company is a sham
#808294