Anonymous
map-marker Claremont, California

Address for me to return my order please

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This wig is absolutely nothing like I ordered color style etc. I wish to return it please give instructions on where to return
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Juanita D Kxj

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Verified Buyer
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Trying to return a wig they set the wrong wigs

Wigscom - Trying to return a wig they set the wrong wigs
They sent the wrong wigs two of them are not what i ordered would like to have the right ones or something else i like do not like the ones that was sent
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Loss:
$57
Pros:
  • I just want the wigs i ordered

Preferred solution: Full refund

User's recommendation: The right ones i ordered

Kalev K

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I have my son wedding Saturday and have not gotten my wig. Order number TA220827C6914

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Your website and wigsis never send me the wig, you are all a fraud website. What would you like me to say, I try to get in contact with wigsis and I get your website wish is not it. I dont know what you want me to say other that for my son wedding I dont have a wig and I am in my 60s and have very thin hair. Thank you for nothingCry
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Loss:
$98
Pros:
  • Non

Preferred solution: Deliver product or service ordered

Sharon E Vvs

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Verified Reviewer
| map-marker Los Angeles, California

Update on irder

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Have not heard anything about wig I ordered on the 12 of July for 118 dollars please answer would like to receive my wig I trusted this company to send wig I order almost 2 weeks ago thank you
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Loss:
$118

Preferred solution: Deliver product or service ordered

User's recommendation: Be careful

Skyllar Wsq
map-marker Pasadena, California

OMG WORST COMPANY TO WORK WITH EVER

1. 25% restocking fee should be criminalized. 2. Customer service was the worst I have ever had. 3. First I ordered and cancelled and put the money back without the restocking fee. 4. They waited until I had less money and my account went negative. 5. DO NOT DO BUSINESS with this company EVER !!!!!! Again, 25% should be criminalized and they hid their return policy so it is hard to find and you are responsible for paying return shipping costs. They over drew my account! Dont buy from them. dont buy from them, they are scam artists, save your money and go elsewhere, they are the worst!
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Loss:
$50
Reason of review:
Poor customer service

Preferred solution: Full refund

jvaughn
map-marker Houston, Texas

Wigs.com scam

I HATE Wigs.com! I was a customer for years and now they lost me. After reading the other complaints I see I am not alone. I paid for my order months ago and I'm still waiting... even after speaking with multiple managers and all of the idiots in customer service. How freaking hard is it to do your job? Really... how many times can your company drop the ball? I'm beyond frustrated with this company and staff due to their icompetence and unprofessionalism. To anyone out there considering purchasing from wigs.com my advice is DON"T!!! All you are guaranteed with this purchase is a long wait, rude and unhelpful service from their representatives and a headache from being so *** frustrated. Taylor the manager can go to *** too!!! You said my order was on its way three different times... it's almost three months later. SCAM!!!
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2 comments
terry h Cgt

i hope this is not a scam

Guest

Agreed, I was a customer for years - but had to return something (one time over the years, product unopened). Had to wait on hold more than 10 minutes, they had no documentation of my having returned the product.

I had PO receipt and e-mail from them. Poor customer service - go elsewhere!

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