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This is Etta Y., order #1043493. I have contacted this company multiple times for a refund for an order I received in the wrong color. They either claim that they need my order number, which I provide every time I contact them, or they claim to not receive my emails...
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1.0
I didn't like
  • This company is a scam beware
#1024157
Reply to reviews
Wigsbuy is a scam. Don't shop there unless you want heartache.
The wig I received came from China and was more red than blonde. I can't wear the hideous thing. It looked nothing like the picture I chose. It had very few blonde streaks in it. I would like a refund like NOW!!! The wig I received was not even close to what I ordered....
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Anonymous

Anonymous I'm passed also done the same thing so don't feel bad I ordered a 4/30 got the wrong cut and wroNguyen color

Anonymous

Anonymous Hi, so sorry to hear that you had some problems about your order. Could you please let me know your correct id number so that I could be able to help you? Any other questions,...

1.0
I liked
  • Picture of wig i ordered
#1022906
Reply to reviews
Wigsbuy - BEWARE! There is  a NO REFUND POLICY!!! Wigs are from China.
The wig that I ordered was suspose to be a blond one with light brown lowlights, but it turned out to be dark red with very few blond streaks in it. I paid $150.00 for the wig and sent them pictures of it the red wig, but they keep trying to talk me into bleaching it...
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Anonymous

Anonymous Hi, so sorry to hear that you had some problems about your order. Could you please let me know your correct order number so that I could be able to help you? Any other questio...

1.0
I didn't like
  • Website is junk and phone number do not work
#1022780
Reply to reviews

Wigsbuy Shipping Service Review

#1025183
I've ordered an express order over 10 days ago. Have not received it.
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Wigsbuy Human Hair Wig Review

#1023320
1.0
I have made several attempts to return a wig that i dont like and they will not give me a return address. I want my money back. My name is Yulandia Reynolds. My email address is yulandia.reynolds@memorialhermann.org
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Delivery Service Review

#1021351
1.0
My name is Alesha and I have purchased a wig 3 wks ago and still nothing and now I'm finding out this place is a scam. Thanks, as if having cancer wasn't bad enough
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Wigsbuy Human Hair Wig Review

#1018546
1.0
WARNING...SCAM. The wigs are junk. The pictures are celebrities with their own hair. Total Rip off. Read all the reviews, the only good reviews are from the company. You can tell by the English. THIS IS A CHINESE SCAM COMPANY!!!!!!
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Resolved

Wigsbuy "Bad" Everything
Wigsbuy "Bad" Everything
Wigsbuy "Bad" Everything
I ordered from Wigsbuy in February; order went in, payment received, order inspected twice on the day order was made. A month goes buy and still my order sat. I received my order a week ago. I was excited until I opened the package. Wrong color noticed right away the...
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GGsreview

GGsreview Update: I'm receiving a fair refund and can keep the wig ; I am donating the wig to my local senior center, for distribution to someone in need.

Anonymous

GG UPDATE:Well, I've heard from customer service at Wigsbuy After nearly two weeks of trying. I can say we reached a compromise....I'm getting nearly half the money I paid for t...

2.6
I didn't like
  • Wrong product
  • Long wait time for delivery
  • Wrong color
#1020781
Reply to reviews
BEWARE!! THIS IS A TOTAL SCAM. ORDERED A WIG AND WHAT THEY SENT ME WAS NO WHERE NEAR WHAT THE DESCRIPTION AND PICTURE LOOKED LIKE! IN A DISPUTE NOW WITH PAYPAL. I'VE REQUESTED THEY PROVIDE ME WITH SHIPPING INSTRUCTIONS AND AN ADDRESS THE NEXT DAY AFTER RECEIVING THE...
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1.0
I didn't like
  • Are a scam
  • Product i was shipped and refusal to refund
  • Wig i received was not the wig i ordered
#1018217
Reply to reviews
I ordered a "Jane Fonda Fluffy Medium Wavy Human Hair Capless Wig" and the pile of ugly brown, strangely curled and flipping mass of what I am sure is NOT human hair was in no way representative of the photo displayed on Wigsbuy's website. There is no clear way to...
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1.0
I didn't like
  • Return policy
  • Customer service
  • Wig
#1017983
Reply to reviews
I bought first human hair wig for about $120 which turns out to be good. So encouraged by the quality, ordered another human hair wig for $173. At arrival color and hair style was totally different what was shown on the website. It looked like a used one and hairs...
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Anonymous

Sherry Hi,I apologized for your experience. Could you please let me know your order number at reviews@wigsbuy.com? I am sure that I could offer you more help. Looking forward to your...

1.5
I didn't like
  • Not being able to get a refund
  • Did not get what i ordered
#1016553
Reply to reviews
1, They use photos from other legitimate wig companies to advertise their cheap knockoffs. So you really think what you're getting is the item pictured, and it's nowhere near looking like the photo. Asking a question in the comments below the item and you'll get a...
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Anonymous

Anonymous Hi,I apologized for your experience. Could you please let me know your order number at reviews@wigsbuy.com? I am sure that I could offer you more help. Looking forward to your...

1.5
I liked
  • Price
I didn't like
  • Computer generated responses
  • Hide negative reviews
#1014556
Reply to reviews
TOTAL RIP OFF!!!! DO NOT BUY!!! I will be reporting them to BBB!!!!
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Anonymous

Anonymous Hi,So sorry to hear that you had some problems about your order. Could you please let me know your correct order number so that I could be able to help you? Any other question...

1.1
#1011438
Reply to reviews
The order came and it was completely different than what I ordered. Terrible quality. How do I return, any suggestions?
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Anonymous

Anonymous Hi,So sorry to hear that you had some problems about your order. Could you please let me know your correct order number so that I could be able to help you? Any other question...

1.0
#1011213
Reply to reviews