WigCom
WigCom Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
3.4 star rating based on 1 customer review; consumers are mostly neutral and recent feedback notes "Hopefully someone will get back to me so I can have the color I need". Reviewers value the website and customer service and say the price level is low.
Positive Feedback
Customers praise the website and find product selection appealing, and reviewers note low price levels and decent product quality in WigCom reviews.
Negative Feedback / Risk Areas
- Difficulty reaching the right department for exchanges and order changes reflects customer service gaps.
- Shipping notifications and delays are recurring WigCom customer complaints with missed emails and slow delivery.
Key Takeaways for Future Customers
- Expect low prices but verify shipping timelines and follow up proactively for exchanges or refunds.
- Contact customer service early and document communications when using the site or membership/auto-ship features.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
3.4 star rating based on 1 customer review; consumers are mostly neutral and recent feedback notes "Hopefully someone will get back to me so I can have the color I need". Reviewers value the website and customer service and say the price level is low.
Positive Feedback
Customers praise the website and find product selection appealing, and reviewers note low price levels and decent product quality in WigCom reviews.
Negative Feedback / Risk Areas
- Difficulty reaching the right department for exchanges and order changes reflects customer service gaps.
- Shipping notifications and delays are recurring WigCom customer complaints with missed emails and slow delivery.
Key Takeaways for Future Customers
- Expect low prices but verify shipping timelines and follow up proactively for exchanges or refunds.
- Contact customer service early and document communications when using the site or membership/auto-ship features.
Tired of being ignored?
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Verified Reviewer
I want to an exchange a wig but I'm having a hard time getting through to the right Department
All I want to do is exchange a wig I received for a different color but I'm having a hard time getting through to anyone.
Preferred solution: Exchange this wig for a different color
User's recommendation: Hopefully someone will get back to me so I can have the color I need
Henderson, Nevada
Don't buy a *** thing from these people
My wife was looking for a wig and went to wig.com. They have nice products. They also lie and *** people as well. We ordered the wig she wanted and waited to receive an email and a shipping email as well. We got nothing. This was 5 days after we had ordered the wig. We called them and got the run around not by one person but by 2 other people. The later 2 were supervisors as well. I finally called back and got somebody who seemed like she had an IQ higher than the other 3 I spoke with combined. I told her that we wanted to cancel since the order hadn't even shipped. Got put on hold. Finally she came back and said the item would ship that day and they upgraded the shipping to 2-3 days for the same price.
It turns out that the item did ship that day. Unfortunately, she lied about the express shipping and also the fact I would get it TODAY. The had received an email that the product did ship via FedEx but it's not even close to where we live where the package is. So rather than lose the sale she lied or was probably told to lie by her manager. They are nothing but liars and *** artists. When it comes to shipping the items you'll be lucky if you even get notified. It may also take 3 weeks before you get the item. All this and you're paying for 5-7 day shipping.
Avoid this company like the plague.
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