Wig Studio 1
Wig Studio 1 Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Wig Studio 1 has 2.1 star rating based on 5 customer reviews. Consumers are mostly dissatisfied.
100% of users would likely recommend Wig Studio 1 to a friend or colleague.
- Rating Distribution
Recent recommendations regarding this business are as follows: "will depend on wigstudio1 doing the right thing", "Finally got it and am real pleased with my wig. Just never didn’t receive a wig when it was suppose to arrive- thought maybe for awhile it was a scam but they’ve come through and their wig is great.", "Don’t buy from this company!", "Be wary, keep records, call if not delivered in a reasonable length of time.".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Wig Studio 1 has 2.1 star rating based on 5 customer reviews. Consumers are mostly dissatisfied.
100% of users would likely recommend Wig Studio 1 to a friend or colleague.
- Rating Distribution
Recent recommendations regarding this business are as follows: "will depend on wigstudio1 doing the right thing", "Finally got it and am real pleased with my wig. Just never didn’t receive a wig when it was suppose to arrive- thought maybe for awhile it was a scam but they’ve come through and their wig is great.", "Don’t buy from this company!", "Be wary, keep records, call if not delivered in a reasonable length of time.".
Review authors value the most Discounts and Special Offers and Diversity of Products or Services. Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Kingston, Pennsylvania
Can’t remember my password…..Please call my cell phone.
I went on the website to see if my order went through and I forgot my password. I couldnt sign in.
I was very upset.I dont want to pay for something that I will not receive.. Please verify that Im going to receive my wig..
Thank You very much . Nancy
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Warner Robins, Georgia
Shipping label
I was told that yall would send me a return shipping label in the mail since i dont have a way to print one
I contacted yall about the problem and was told i would be sent one in the mail i requested this around the first of the month togday is the 21 st and i still have not received the llabel in the mail
User's recommendation: will depend on wigstudio1 doing the right thing
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTalk to someone about my wig
Please call me ASAP at (843-415-****). I need to speak with someone right away.
Thank you, Rita Ahearn. My order number is (217322), and I haven't received the wig I ordered a few weeks ago.
Hello - Thank you for your review. Please note that this is not a customer service platform.
If you would like to reach out to us directly, please email support@***.com. I see that our team made multiple calls to assist you.
Thank you! -Racquel
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Westminster, California
Resolved: Regarding my purchased wig
My wig was suppose to be delivered 11/29/23. So far Ive received nothing.
Only number I have
RTAO2BVBTQ1OL7P58KM6SO
You sent me no order number- is this a scam!
My name is Helen Davis
6352 Chapman Ave
Garden Grove, Ca- 92845
Waiting to hear from you- so far dont think much of your company!
User's recommendation: Finally got it and am real pleased with my wig. Just never didn’t receive a wig when it was suppose to arrive- thought maybe for awhile it was a scam but they’ve come through and their wig is great.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Ridgefield, Washington
Undisclosed return policy change
Buyer Beware. The company apparently changed their return policy and is now charging a 15% restocking fee!!
I have been doing busy with them for several years and was not aware a change was being made to the policy. I contacted customer service however they just said that I should have looked at the return policy. I know what the policy was and did not have a reason to believe it had changed. Additionally my most recent order was a Raquel Welch wig and I was returning it because it was not at all close to the quality or style of my previous orders.
I really question if its an authentic Raquel Welch item. I will not purchase from them in the future.
- Questionable product quality
- Big restocking fee on returns
Preferred solution: Full refund
User's recommendation: Don’t buy from this company!
Hi Marybeth, I apologize for any inconvenience this may have caused you. We did change our return policy on February 17, 2023.
The 15% restocking fee is an industry standard for most online retailers, and we will waive the fee if an exchange is made for a new item. We offer free shipping and free return shipping, along with a 30% discount on most brands regularly, a loyalty rewards program, video reviews of styles and colors to provide more details, a large hair loss support group, allowing our members to connect with others who also have hair loss, so they don’t feel so isolated and we work hard to exceed our customer’s expectations. Unfortunately, all of these opportunities to serve come with a cost, so I opted to charge a restocking fee on returns in which an exchange was not completed. If you felt there was a quality issue with your Raquel Welch purchase, we are happy to research this further.
We have a team that checks in wigs and completes a full inspection upon receipt of each item returned to us. I looked in our system and was unable to find an order under the name you left on your review, but if you would like to email our support team and put “Attn: Andrea” in the subject heading with your order number, I’m happy to look this information up for you and refund your restocking fee. I understand and can appreciate your frustrations at a time when prices are increasing everywhere.
I look forward to hearing from you. Best, Andrea Carlson Owner ~ WigStudio1.com
Orlando, Florida
Don't order from this company!
This company will send you anything and any color, not what you order. They will not admit when they're wrong. Avoid frustration and buy elsewhere!
Hi there, I apologize, but I’m not understanding what your experience was based on your review; however, I’m happy to help in any way that I can. If you would like to email our support team and put “Attn: Andrea” in the subject heading with your order number, I’m happy to look up your order and any communication you had with our team to see if I can help resolve any issues for you. All the best, Andrea Carlson Owner – WigStudio1.com
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
The Woodlands, Texas
Never received wigs (2) but was charged.
Sent e-mails, made phone calls (never answered). Never received wigs but was charged for them. It was a sales item
User's recommendation: Be wary, keep records, call if not delivered in a reasonable length of time.
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Hi Nancy - I am sorry, but I am not able to locate your order. If you are still having issues with this order, please contact us at support@***.com.
We are happy to stand by our Return Policy, and if a return label was requested, we would definitely be happy to mail one out to you.
Thank you! -Racquel