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Widex USA

Widex USA

www.widex.com
What is your customer experience with Widex USA?

Widex USA Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Widex USA has a 2.4 star rating from 2 reviews with mostly dissatisfied customers citing frequent failures, charger design flaws, and hard-to-reach support.

Key Takeaways for Future Customers

  • Check Widex USA reviews before purchase to confirm reliability and warranty handling.
  • Expect medium pricing but verify insurance coverage and service options.

Negative Feedback / Risk Areas

  • Repeated product failures and high failure rate causing frequent repairs or replacements.
  • Charger design complaints make daily use inconvenient.
  • Difficulty reaching a real person and poor customer service response.

Positive Feedback

Users say the hearing aid can perform well and reviewers value insurance plans acceptance and product diversity despite Widex USA customer complaints about reliability.

View full overview ›

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Gerald Aer

Repair

Very difficult to get to a real person. The real person was helpful.

The name of this site is unpleasant and normally I would not have responded. I would normally hang up and discuss and be concerned that I was being fist.

Make it easier to get to speak to a real person. Get a new meaningful helpful name.

Your selection is atrocious and hostile. Goodbye.

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Kirk W Ccy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Complain about hearing aids

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Cannot shut hearing aids off with a button anymore must put back in charger! Charger is ridiculous cannot stand up on its own plugs in from the bottom who thought that one up

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Pros:
  • Good hearing aid
Cons:
  • Brand new ones are terrible designed and so is the charger

Preferred solution: Back to the way they used to be

Bob D Kky

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My WideEx hearing aids constantly fail

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In 4 months my WiseEx aids have failed. Today is Saturday and they failed again. So I am forced to wait until Monday or Tuesday before I can get yet another appointment to replace my defective aids

I am tired of constantly having to have a defective product repaired or replaced

View full review
Cons:
  • Very high failure rate

Preferred solution: Apology

User's recommendation: Avoid WideEx they are not reliable

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