Anonymous
map-marker Bodmin, Cornwall

Touch copy activation key

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Hi, I've just purchased an activation key for the latest version of touch copy, sadly the software is not working on my PC running windows 10 with my ipod touch on iso 4.2.1. The ipod will work with the trial copy of touch copy 16 I have on my laptop. Can I exchange the activation code you sent me for one that works with touch copy 16, all I want to do is retrieve my music from the old device and put it onto the new one. Thanks and best regards, Mark
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1 comment
Wide Angle Software

Hi, did you get the issue resolved? Please contact Wide Angle Software support at support@***.com and they will look into your purchase history and provide detailed advice.

Sirhan R

Droid transfer problem

The one contract I wish to print the entire text conversation from my phone, only displays one page of messages
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Loss:
$35
Pros:
  • Easy interface
Cons:
  • No live person to help with issues

Preferred solution: Help, if not, refund

User's recommendation: Have a customer service phone number to help customers, that online chat feature doesn't work, it's a robot giving generic useless answers

1 comment
Wide Angle Software

Did you get your issue resolved? The online chat feature leads to a form which allows you to contact our support staff directly. For details please see here https://***/support/

Anonymous
map-marker Redondo Beach, California

No way of contacting company

Have used touch copy in past but now it won't accept my phone. No phone to call. Don't answer emails in timely fashion. Only says it was received with no indication when they will get back to you. The instructions they supply don't make any sense.
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User's recommendation: Buy from a company who offers phone support

1 comment
Wide Angle Software

Hi, we don't offer telephone support, however we try to respond to all emails within 24 hours (Monday to Friday). Our support staff can be contacted at support@***.com Hope you've had you issue resolved.

Nikhil M Bxx

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Verified Reviewer
| map-marker Palmyra, Pennsylvania

Need assistance to download from my iPhone to my PC Password reset error

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Wide Angle Software - Need assistance to download from my iPhone to my PC Password reset error
Need assistance to complete transfer from iPhone to pc. I am able to see all my pictures, but not able to download messages and WhatsApp message.
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User's recommendation: If my problem resolved, highly recommend

Kelly H Lcn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Saint George, Utah

Password reset error

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Emailed several times over several weeks still no response I need access come in man your killing me smalls
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Loss:
$40
Pros:
  • Was easy to find
Cons:
  • Do not respond

Preferred solution: Access to my program

User's recommendation: Respond

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