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Two orders never received after 9 months

1.0
Wholesale Spa Covers - Two orders never received after 9 months
Wholesale Spa Covers - Two orders never received after 9 months
Wholesale Spa Covers - Two orders never received after 9 months
Wholesale Spa Covers - Two orders never received after 9 months
Do not order from this company. It is impossible to get a hold of anyone via phone or by email and they ripped me off for two spa covers ordered on May 24th 2021. A total cost of $639.98.

User's recommendation: Use a credit card that has a long dispute time limit like Amex. Do not use your regular bank card because you will not be able to dispute the charges.

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#3350114 Review #3350114 is a subjective opinion of poster.
Loss
$640
Preferred solution
Full refund
New Reviewer

Poor warranty for defect

There was a defect in the cover - per them. I could use warranty but would have to pay shipping..... Guess what, shipping was almost the cost of ordering a new cover. Will NEVER use them again....
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#2557162 Review #2557162 is a subjective opinion of poster.

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Verified Reviewer New Reviewer

Signature Spa S13 replacement cover

Hello. I have a Signature spa S13 which I purchased in 2015 with round corners. I need to get a replacement cover. I called Signature and they referred me to you. Can you tell what size cover with dimensions I need to order. Thank You Jonathan
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#2544518 Review #2544518 is a subjective opinion of poster.

Want to give a positive review

4.8
I just want to say, I have had NO trouble with them. It is easy to order, a good price, comes fairly quick, and good service. Thanks
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#1883915 Review #1883915 is a subjective opinion of poster.
Location
Ottumwa, Iowa

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Verified Reviewer New Reviewer

Torn Corner with No Solution

1.3
I filed a claim with the carrier because they did not call prior to delivering. They left the item with my neighbor. The neighbor signed received but not with my permission. If Roadrunner (the carrier) had called there would not be a problem. However, when I found my cover it had a rip in the corner. No one would replace or make compensation to repair this problem!!!! Do NOT buy from Wholesalespacovers.com or use ROADRUNNER!!!!!!
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#1721136 Review #1721136 is a subjective opinion of poster.
Pros
  • Price
Cons
  • Delivery method is horrrible
Reason of review
Problem with delivery
Loss
$75
Preferred solution
Let the company propose a solution

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Verified Reviewer New Reviewer

When is my package shippimg

I never received my soft cover or anything telling me when my product will ship. I was charged 10/31/19.
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C