Wholesale Marine Reviews

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business refund phone cart number service order return part item
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New Reviewer

Refund

We have been trying to return an item because it was the wrong thing and get a refund but have been unsuccessful in doing so. Cannot reach anyone on phone or email.
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ID
#2195162 Review #2195162 is a subjective opinion of poster.
Loss
$60
Preferred solution
Full refund
New Reviewer

Refund

We ordered the wrong item and have been trying to return it but can't get anyone on the phone or to email back.
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ID
#2195146 Review #2195146 is a subjective opinion of poster.
Location
Laurinburg, North Carolina
New Reviewer

Wrong part and want return

what a bunch of *** imbeciles flakes. They sent me the wrong part and ignored everything I sent them. Called many times will not return calls or emails. Obviously a bunch of twisted liberal ***

User's recommendation: Do not buy from these losers.

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ID
#2041209 Review #2041209 is a subjective opinion of poster.
Cons
  • Dont buy from them
Loss
$350
Preferred solution
Full refund

Trying to buy products

These people are *** *** cant answer phone or take an order correctly.Stay away from these people not professional at all.

User's recommendation: Go somewhere else.

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ID
#1977913 Review #1977913 is a subjective opinion of poster.
Location
Houston, Texas
New Reviewer

Refund

It says the voice mail is full and I cannot get a hold of anyone at your company to talk to anyone. *** poor way to do business.

User's recommendation: Don’t bother calling, you can’t get ahold of anyone.

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ID
#1898478 Review #1898478 is a subjective opinion of poster.
Preferred solution
Full refund
New Reviewer

Very poor customer service

Bottom line, one agent agreed to take a return back w/o a restocking fee, and the alleged supervisor refused it, once I had the part sent back.....so they sent back to me. When talking with them, they told me too bad, they don't take returns that way and HUNG UP on me.....hard to believe they are still in business. I tell everyone/all my buddies to drop them - and they are. Too many other great places
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ID
#1674897 Review #1674897 is a subjective opinion of poster.
Service
Wholesale Marine Shipping Service
Reason of review
Poor customer service
Loss
$300
Preferred solution
accept my part back with cash refund and refund of my shipping costs to return to them (since I had agreement they would accept wo restocking charges
New Reviewer

Relay does not work

Wholesale Marine - Relay does not work
I bought a trim and tilt relay for my boat 18-6823 is the number off the box i wired it in the trim and tilt did work twice the wires got hot on the relay and would not work again.I wired in another 2 relays and they work great that i already had .
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ID
#1270765 Review #1270765 is a subjective opinion of poster.
Service
Wholesale Marine Shipping Service
Reason of review
Damaged or defective
New Reviewer

Wholesale Marine False advertisement & very poor service

I ordered a Prop from Wholesale Marine. I still not have received my Prop. I will never order from Wholesale Marine again. 1st, they have false advertising. When I placed it I’m my cart it stated “in stock and will ship next business day”. After not receiving my prop I sent a E-mail and they responded that it was dropped ship and can not confirm if it was shipped or give me a valid tracking number. 2nd, the tracking number they sent is in-valid. 3rd, I purchased this prop from Wholesale Marine. They are responsible for their service, even when it is dropped ship. This is by far, the worst experience I have had with an on-line store. My Pontoon was scheduled to be put in the water today and had to cancel due to missing prop……
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1 comment
#1320304

Feel your pain! Absolute ripoff joke of a company . I will never order anything from them again nothing but liars

ID
#1028349 Review #1028349 is a subjective opinion of poster.
Service
Wholesale Marine Shipping Service
Cons
  • Service
Reason of review
Poor customer service

Wholesalemarine.com wont honor onliine price

I shopped and kept items in cart while looking for about 48 hrs, called cust svc to verify prices and was told....if that is what it shows online, buy it!!! so I did...after they had my money 3 days I get a call they won't honor their online prices and blame it on computer glitch....this is why they sell e&o insurance!!! treat your customers right!!! not my fault if your system does not know your prices...how is a customer/consumer to know? and why did it take so long for error to be found? seems fishy to me....
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ID
#486701 Review #486701 is a subjective opinion of poster.
Location
Mission, Kansas
Loss
$1678

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