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Resolved: RIPPED OFF BY WHOLESALE DIRECT METALS

Update by user Aug 08, 2019

After speaking to several of the associates, one gentleman explained to me how my previous coins were sold back and showed me the date and website used to make that change. Now that I understand how they did it, I feel much better about the exchange. They had been honest from the beginning but I didn't understand how it was done and the way I figured it was incorrect.

Original review posted by user Aug 06, 2019
WARNING: Don't fall for the line Trump wants us to change foreign coins into American coins. WARNING: I was recently called from the Santa Monica WDM office and was told that Trump wanted people to change foreign coins into American coins. I was told it would not change the value of my IRA portfolio and there would not be a charge to make the change. WARNING: DO NOT DO THAT! They charged a $15,000 fee to make that change after telling me there would be no charge and now my IRA is worth $15,000 less. I am appauled that they would do that and lie to me on the phone. I have demanded the restoration of my account and will sue if that is not done. I haven't met an honest metal trader yet.
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Resolved
ID
#1614244 Review #1614244 is a subjective opinion of poster.
Location
Santa Monica, California
Cons
  • Lying to customer
Reason of review
Lying to me on the phone to get me to make a change in my account after being reassured that the value of my account would not change.
Loss
$15294
Preferred solution
Full refund

Website Review from Orlando, Florida

LVP CASE ID 16-KC0018—DECISION SUMMARY Complainant, Wholesale Direct Metals, Inc. (“Metals”), submitted a complaint in accordance with the Legitimacy Verification Program (“LVP”). The complaint alleged that Post ID 852738 and Post ID 877564 (the “Posts”) contained statements in violation of Section 2 of Pissed Consumer's Terms of Use. The Posts’ authors were offered the opportunity to respond to the complaint, as provided in LVP Rule 9. The materials submitted by the parties constitute the LVP Record. Having considered the LVP Record, the Third Party Neutral finds and holds as follows: With respect to Post ID 852738 dated May 23, 2016, it is more likely than not that the factual statements and innuendo in the Post are defamatory and inaccurate, and that the post does not report the experience of an actual consumer of the Complainant’s services, and therefore, the post violates Pissed Consumer's Terms of Use. Accordingly, Post ID 852738 found at https://www.pissedconsumer.com/company/wholesale-direct-metals/not-wholesale-prices-heavily-scratched-coin-201605****2738.html should be removed in its entirety and the URL should be changed to remove reference to the Complainant. Additionally, Complainant requests that the title of Post ID 852738 be changed to remove all reference to Complainant’s name; to the extent that this may be accomplished within technological limitations, it should. With respect to Post ID 877564 dated July 06, 2016, it is more likely than not that the factual statements and innuendo in the Post are defamatory and inaccurate, and that the post does not report the experience of an actual consumer of the Complainant’s services, and therefore, the post violates Pissed Consumer's Terms of Use. Accordingly, Post ID 877564 found at https://www.pissedconsumer.com/company/wholesale-direct-metals/wholesale-direct-would-not-honor-there-online-price-201607****7564.html should be removed in its entirety and the URL should be changed to remove reference to the Complainant. Additionally, Complainant requests that the title of Post ID 877564 be changed to remove all reference to Complainant’s name; to the extent that this may be accomplished within technological limitations, it should. Dated: February 5, 2017
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#1254809

*NOTICE OF COMPLAINT*

Please take notice that complainant initiated a Complaint against this Post due to alleged violations of Pissed Consumer’s Terms of Use (http://www.pissedconsumer.com/tos.txt) pursuant to Pissed Consumer’s Legitimacy Verification Program. To receive a copy of the Complaint send an email that includes the review number for this Post to lvp@***.com requesting a copy.

You, the Poster, have a right to respond to the Complaint to establish the truth of the Post’s statements. If you intend to respond, you have 20 days from the date this Notice was posted to answer the Complaint. The Answer Form (https://s3.amazonaws.com/pissedconsumer/legal/LVP+Answer+Form.p df) must be submitted to lvp@***.com within 20 days of the date this Notice was posted. Failure to submit an Answer within 20 days waives your right to participate in the Legitimacy Verification Program as to this particular Complaint.

All Legitimacy Verification Program disputes are decided by an independent attorney who is not an employee of Pissed Consumer and whose firm has contracted with Pissed Consumer to provide attorneys who will serve as Third-Party Neutrals in conformity with the rules of the Legitimacy Verification Program. Pissed Consumer WILL NOT reveal your identify or email address to Wholesale Direct Metals, Inc.

without your express consent or pursuant to a subpoena or court order. For more information regarding the Legitimacy Verification Program, please refer to the program’s rules found at http://www.pissedconsumer.com/static/legitimacy-verification-programrules- and-conditions.html.

ID
#877564 Review #877564 is a subjective opinion of poster.
Location
Orlando, Florida
Reason of review
Pricing issue

Wholesale Direct Metals Morgan Coin Review from Coram, New York

LVP CASE ID 16-KC0018—DECISION SUMMARY Complainant, Wholesale Direct Metals, Inc. (“Metals”), submitted a complaint in accordance with the Legitimacy Verification Program (“LVP”). The complaint alleged that Post ID 852738 and Post ID 877564 (the “Posts”) contained statements in violation of Section 2 of Pissed Consumer's Terms of Use. The Posts’ authors were offered the opportunity to respond to the complaint, as provided in LVP Rule 9. The materials submitted by the parties constitute the LVP Record. Having considered the LVP Record, the Third Party Neutral finds and holds as follows: With respect to Post ID 852738 dated May 23, 2016, it is more likely than not that the factual statements and innuendo in the Post are defamatory and inaccurate, and that the post does not report the experience of an actual consumer of the Complainant’s services, and therefore, the post violates Pissed Consumer's Terms of Use. Accordingly, Post ID 852738 found at https://www.pissedconsumer.com/company/wholesale-direct-metals/not-wholesale-prices-heavily-scratched-coin-201605****2738.html should be removed in its entirety and the URL should be changed to remove reference to the Complainant. Additionally, Complainant requests that the title of Post ID 852738 be changed to remove all reference to Complainant’s name; to the extent that this may be accomplished within technological limitations, it should. With respect to Post ID 877564 dated July 06, 2016, it is more likely than not that the factual statements and innuendo in the Post are defamatory and inaccurate, and that the post does not report the experience of an actual consumer of the Complainant’s services, and therefore, the post violates Pissed Consumer's Terms of Use. Accordingly, Post ID 877564 found at https://www.pissedconsumer.com/company/wholesale-direct-metals/wholesale-direct-would-not-honor-there-online-price-201607****7564.html should be removed in its entirety and the URL should be changed to remove reference to the Complainant. Additionally, Complainant requests that the title of Post ID 877564 be changed to remove all reference to Complainant’s name; to the extent that this may be accomplished within technological limitations, it should. Dated: February 5, 2017
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#1254812

*NOTICE OF COMPLAINT*

Please take notice that complainant initiated a Complaint against this Post due to alleged violations of Pissed Consumer’s Terms of Use (http://www.pissedconsumer.com/tos.txt) pursuant to Pissed Consumer’s Legitimacy Verification Program. To receive a copy of the Complaint send an email that includes the review number for this Post to lvp@***.com requesting a copy.

You, the Poster, have a right to respond to the Complaint to establish the truth of the Post’s statements. If you intend to respond, you have 20 days from the date this Notice was posted to answer the Complaint. The Answer Form (https://s3.amazonaws.com/pissedconsumer/legal/LVP+Answer+Form.p df) must be submitted to lvp@***.com within 20 days of the date this Notice was posted. Failure to submit an Answer within 20 days waives your right to participate in the Legitimacy Verification Program as to this particular Complaint.

All Legitimacy Verification Program disputes are decided by an independent attorney who is not an employee of Pissed Consumer and whose firm has contracted with Pissed Consumer to provide attorneys who will serve as Third-Party Neutrals in conformity with the rules of the Legitimacy Verification Program. Pissed Consumer WILL NOT reveal your identify or email address to Wholesale Direct Metals, Inc.

without your express consent or pursuant to a subpoena or court order. For more information regarding the Legitimacy Verification Program, please refer to the program’s rules found at http://www.pissedconsumer.com/static/legitimacy-verification-programrules- and-conditions.html.

ID
#852738 Review #852738 is a subjective opinion of poster.
Location
Coram, New York
Reason of review
Damaged or defective

Wholesale Direct Metals - Canada Silver Polar Bear And Cub Bu Coin Review from Bayou Gauche, Louisiana

I just made $10,000. Purchase with no problems. My metals arrived as stated. I would recommend Wholesale Direct Metals. When reading reviews make sure it's the same company
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2 comments
#1203821

I made a large purchase of the Canadian Polar silver coins. Everything went as discussed and things could not have gone smoother.

I then did a rollover into a Tradiotional IRA, again, Canadian Polar Bear and Cub, silver and gold coins.

Once again everything was handled very professionally and not one glitch! I couldn't be happier with their service.

#1163147

Being a foxnews nut, I became interested in moving bank money into something better than the screw job I was feeling getting lest than 1% on the few bucks they kept for me. After their advertisements regarding gold & silver, I went online and found Wholesale Direct Medals and requested info.

Richard contacted me and shot stuff to down the line and my slow mind was open to a whole new ball game that was real easy for this slow old brain of mine could easily grasp.

I got a size-able batch of gold & silver bear & cub coins and my Kids and grand kids are converting their 401k's to gold. Thank you so much, Rick and I am sorry my medical discomforts hindered my doing this for nearly a year.

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ID
#795621 Review #795621 is a subjective opinion of poster.
Location
Bayou Gauche, Louisiana
Reason of review
Fast order processing

Got what I ordered at reasonable price and delivery as scheduled