Wholesale Coins Direct

Sent 2 gold coins and Co/\. said only recieved one, said the opening of my package was videoed, I am asking for copy of the video, waiting for an answer, need to see if my shipment was insured.

Had been buying from this company for 3 years and first order I sold went fine. But a $1500.00 gold coin to be lost, I can't afford to loose that kind of money.

Next call to PD police and post office.

I expercienced a quite professional interaction with this company.I bought gold and silver.The delays in receiving the products were because of transport

Order your metals elsewhere! The day before my metals are shipped, I get a call from their "security guy" Ryan Lowrey and within 1 minute he asks me for my social security and other information.

I asked him to verify who he said he was. He said he wouldn't answer any questions and then said he would cancel my orders if I don't comply. I immediately called their main line and told them about him. He then cancelled my orders and called my bank's fraud department, and they cancelled my debit card for absolutely no reason.

I asked Ryan to speak to his manager or whoever I can file a complaint, he said he was 2nd in charge and that he can do whatever he wants. I have not received a refund for the $500 dollar order. Stay Away From Them!

Silver spot price rose dramatically after my order was placed, I am convinced they did this because they weren't making any profit. Order your metals elsewhere!

I ordered two Morgan Dollars on September 20, 2018 and got an email that it would take up to 14n days to process my order. Seriously.

Had I known this would actually happen I would have ordered from either Amazon or Littleton Coins in New Hampshire. They suck. My emails to them have been blacklisted as spam and when I try to get into my account the password they give me doesn't work and I'm not happy. This is a blemish on the great State of Texas.

I have called and left messages. Use a different source for old coins and precious metals as they don't seem up to the task.

I ordered a 5 silver coin lot of Star War Coins from Wholesale Coins Direct at the cost of 106.35. They were shipped by Fedex and left with no signature required at a back porch door on Feb 19, 2018.

I never received them. I filed a police report as Wholesale Coins Direct requested me to do, and filed that report with both them and Fedex. I was then told by Wholesale Coins Direct that their "investigation" would take three months. I have now been told to take it up with Fedex.

Fedex has referred me back to Wholesale Coins Direct. These shipments are supposed to be insured.

Neither business will take responsibility for this lost shipment.

I have filed on both businesses now with the BBB, but it looks like I am just out of $106.35 with no one taking responsibility for the lost order. Beware both these businesses.

I ordered several bars of gold from their on-line site. Upon completion and payment the webpage didn't take me to a receipt page or shipping info.

Therefore I was concerned and called the company. The first lady I spoke with was polite and promised she would send a copy, but informed me that it won't ship for 14 days. I asked why the purchase process never informed me of this and it seemed sketchy and I was concerned. She said she could transfer me to Greg my rep.

He was Horrible, and had no customer service and he called me rude and other things. He was the kind of person I would never do business with. I asked to speak to his supervisor and he said he was busy. Then I got an email saying they canceled my order.

Since I purchase about $50k a month in gold I really didn't care and completed the purchase seamlessly with another company.

While this complaint may not cost them additional business I will continue to tell everyone I do business with about what a horrible company they are. When you berate and belittle your customers due to your lack of business ethics you don't deserve to succeed.

I purchased coins from Wholesale coins Direct based on what I was told by their sales representative and expected that my investment would be returned to me plus profit as long as the coins increased in value. According to my portfolio my investment has yielded a profit of $23,969.26 to date.

My sales person has left the company and has been replaced by someone named Gregg which I feel less than confident in his ability and does not communicate well does not return calls and or follow up after telling me he will get back to me. I have decided to liquidate my portfolio and I am being told by Gregg that I am going to take a loss on my investment of $89,674.96. With only the explanation that I am liquidating too soon. This is simply theft by deception.

I want my initial investment returned to me in whole and I expect the profit shown in my portfolio of 23,969.26 less 18% which is 4314.47 returned to me. I have been buying gold silver and coins from them for 2 yrs, this is the first time I tried to liquidate any of my assets and this is how they treat there valued customers. Buys beware, they suck you in by there buy back garantee but in reality they only care about your money staying in their greedy pockets.

I have filed a complaint with the Texas BBB and I will be discussing this with the FTC which governs their license to sell along with other actions. Do not buy from them if you expect to ever see your money again.

Hey , I have purchased from Wholesale Coins Direct. No problem at all- shipping was a little slow- will buy again ***

I was buying two metals one been gold pamp ,been out of envelope, second I bought Opm silver one kilo bar look like clay color of silver is white , I wanted to return it to them they said I have to pay shipping and handing which cost me $35 with USPS , because I have to put insurance on it , I am in same town Austin, Texas wholesale coin direct the office is in same town they didn't want I drop it off in their office , I recommend do not buy from their because precious metals with no quality and out of envelope, even I spoke with two employees the second employee josh been angry and told me I have to stop talking with you because you wanted put negative in internet , wholesale coin direct doesn't care about their customers ,their prices are too high and with no quality , I will not give my business to them never ever , If you like your money purchase from somewhere else

Once upon a time I was a customer of this company I had one order recorder it arrived and one coin was out of the envelope it was no big deal I called offered in this information went about my business I've been found gold dealers cheaper decided to go with them host of coins direct retaliated against me for this move they have her ask me daily every single day with prank calls and emails promising $5 off there already free shipping these people are *** do not shop from them if you do not continue shopping for them they will harass you until you do